Service Corporation International - Funeral Director /Embalmer | Glassdoor
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There are newer employer reviews for Service Corporation International

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Helpful (3)

"Funeral Director /Embalmer"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Funeral Director/Embalmer
Current Employee - Funeral Director/Embalmer
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Service Corporation International full-time (More than 10 years)

Pros

Excellent teaching environment giving plenty of classes to employees

Cons

NO time off. You will work until you have no more work in you. Pay rates are very low for the non-management workers.

Advice to Management

Get in the trenches with non-management staff and revisit the work schedules. You may soon realize that they are all underpaid.

Other Employee Reviews for Service Corporation International

  1. Helpful (2)

    "Unfortunately this company COULD be great but it is not!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Service Counselor
    Former Employee - Family Service Counselor
    Doesn't Recommend
    Disapproves of CEO

    I worked at Service Corporation International full-time (More than 5 years)

    Pros

    Working with families is rewarding. Met a lot of great families who truly appreciated me, as I did their trust and confidence. Location manager great, as are some other local employees. Can be very lucrative for those in sales.

    Cons

    As others have said, there is a COMPLETE disconnect between upper mgmt. and the field locations. Those who "schmooz" are rewarded and acknowledged openly to other managers and co-workers, while those who have truly shown they care are overlooked. Much money is wasted on expenses by managers that are not always justified, but can be "written off". They go by Dignity Memorial; their values, benefits to families and mission statement are in the right place, but employees are not treated in a dignified way. TOO focused on making money!!!!! Sales goals are often unrealistic, and Family Counselors are expected to complete ridiculous amounts of paperwork and other tasks that take away from prospecting and selling! Base pay taken away in exchange for a min. wage pay that will be deducted from counselors' checks after a bonus is achieved. They push for referrals from families who have just lost someone. At times, this may be appropriate as pre-arranging is certainly a smart idea, but referrals are really about additional sales. This is NOT a 40 hr per week job! The upper mgmt. are slime balls who don't care about their
    employees. Also, the admin workers are NOT paid appropriately for all the work they do!!

    Advice to Management

    Go on "Undercover Boss", and put yourselves in the shoes of those working on the front line. See how exhausted you are after a busy week, having made no commissions because the family you are helping had already Pre-arranged everything years ago, as probably 75% of them have. Counselors STILL have to spend just as much time with these families, and rightfully so; they deserve it. However, realize how often this happens in relation to making a sale. Stop threatening Sales Mgrs and Counselors about not meeting sales goals that are TOO HIGH to begin with, and are very difficult to meet. Lastly, give counselors credit for the interment/professionalservice fees due before a service. Just because a family has had a death occur, this doesn't mean am automatic sale! Counselors still work their butts off with "at-need" familes too!!!!! APPRECIATE your employees with more than a thank you when they DO
    achieve quota! Fix this situation before you lose many other dedicated employees!!!


  2. "Sales counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Service Corporation International part-time (More than 3 years)

    Pros

    Good starting sales carrier company

    Cons

    Pay poor and long hours

    Advice to Management

    Base pay need be reasonable

There are newer employer reviews for Service Corporation International
There are newer employer reviews for Service Corporation International

See Most Recent

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