Service Corporation International - Poor management in multiple markets | Glassdoor
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There are newer employer reviews for Service Corporation International

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Helpful (5)

"Poor management in multiple markets"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Funeral Director/Embalmer
Former Employee - Funeral Director/Embalmer
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Service Corporation International full-time (More than 3 years)

Pros

401k program is only pro. Some locations have a work good schedule and hours.

Cons

Nepotism is out of control. It's not about serving the families it's about catering to management

Advice to Management

Don't put just anyone in management! Also, after 1 harassment lawsuit terminate that employee don't continue to praise them for their work and history in the business.

Other Employee Reviews for Service Corporation International

  1. Helpful (2)

    "Family Service Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor
    Current Employee - Family Service Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Service Corporation International full-time (More than 5 years)

    Pros

    Training, job satisfaction helping families

    Cons

    Behind technologically, too much paperwork takes from sales activities, should be higher base pay

    Advice to Management

    Increase base pay to account for time servicing families that purchased years ago, increase at need commissions to same as preneed


  2. Helpful (4)

    "Work very hard for very low wages...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Service Corporation International full-time (More than 3 years)

    Pros

    This is a career where you are assisting people in a time of great need and it can be rewarding.

    Cons

    Compensation for serving families is only minimum wage and that is taken out of any commission you make. Commission levels on sales are very difficult to reach in certain markets this stress causes counselors to turn against each other. You are expected to pressure people when they are grieving. Working 50-60 hours a week is not unusual also weekends and holidays.

    Advice to Management

    Pay a fair base pay so your employee turnover is not so great. It takes a year to get a solid grip on this work and develop a referral base, most new employees can not hang on that long making minimum wage. Raise the commission or at least stop taking the hourly wage out of it and create a clear pay structure... no one I know understands how they are paid. Family Service counselors are overloaded with administration work, stop cutting back on admin positions so counselors can properly serve and follow up with families. The revolving door of employees is not good for the company or families. Show more appreciation for the caring and hardworking people you have who are making this company so successful. You might want to take a look at the way COSTCO fairly pays employees and still makes a huge profit.

There are newer employer reviews for Service Corporation International
There are newer employer reviews for Service Corporation International

See Most Recent

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