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ServiceChannel

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ServiceChannel

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Employee Review

  1. 5.0
    Current Employee

    Awesome team and great company to work for

    Apr 13, 2021 - Software Architect in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teams, management, culture and benefits

    Cons

    Not able to go to work to collaborate with teams.

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Other Employee Reviews

  1. 5.0
    Current Employee

    Great fun

    Nov 2, 2021 - Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growth has been fantastic, SC is disrupting an old and traditional industry with transparent data

    Cons

    Disorganized growth, decentralized management style make it difficult to follow through on initiatives sometimes

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  2. 1.0
    Current Employee, more than 5 years

    Would have been 5 starts if I wrote this before Fortive acquired ServiceChannel

    Dec 14, 2021 - Sales/Account Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team members that are still here after the acquisition are great. The culture they built is still in tact in some ways. Competitive product, data to win deals, cross functional focus on sales

    Cons

    Fortive, who acquired ServiceChannel buys companies to add them to their umbrella of what they call "operating companies". The fortive acquisition has killed any momentum the company had. Killing great product lines, cutting down headcount to look at bottom line, making the company less competitive against competition. The new CEO, is now the CEO of two companies underneath Fortive (yeah it works as good as you think it would). Fortive is just a public PE company. They are cutting budgets, products, headcount, all to make sure "expenses" are as low as possible, which is honestly a horrid look when the CEO of Fortive makes $14million a year. They dont offer any stock plan, and offer worse benefit plans than what we had before Fortive came in.

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    2 people found this review helpful

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