ServiceNow - Good people -- great co-workers and supervisors. | Glassdoor
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There are newer employer reviews for ServiceNow

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Helpful (4)

"Good people -- great co-workers and supervisors."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Diego, CA
Former Employee - Anonymous Employee in San Diego, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at ServiceNow full-time (More than a year)

Pros

Fast growing company that will be the leader on CLOUD/SAAS (if it isn't already). Overall a great product. Some very talented hard-working people work there. Very process and detail oriented. Looks good on a resume.

Well run from a shareholder standpoint. Good place for someone out of college to get their feet wet since this is the future of IT and the future is NOW as they say.

Cons

Growing pains. Too much focus on metrics and lots of micro-managing.
The strict attention to detail and processes is a double-edged sword and also causes scaling problems in getting things done. Very easy to get caught up in minutiae. This can be a very soul-crushing place if you are a perfectionist.

That being said; this is probably a better place than most companies out there.

Advice to Management

Metrics and reports are not a replacement for good management. Too much focus on process statistics means you forget about promoting a work culture that retains talent.

Work to streamline and automate processes, so workers and their managers aren't tied up in details. Phase in new processes slower. Try to dampen the stress.

Other Employee Reviews for ServiceNow

  1. "Growth is substantial with great opportunity to move up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time

    Pros

    Fun culture, laid back, relax, everyone is nice and friendly. Everyone are drivers and know when to have fun and when to get things done.

    Cons

    They can't feed us enough!


  2. Helpful (2)

    "Innovative. Competent coworkers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in San Diego, CA
    Current Employee - Technical Support Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time (More than a year)

    Pros

    Always innovating, always evolving, very exciting. Employees are all brilliant and tend to be experienced. Fun, and serious, place to work. The benefits are good and show that they care about their workers.

    Cons

    Cons would depend on your specific position. I can't think of any cons for the company as a whole.

There are newer employer reviews for ServiceNow
There are newer employer reviews for ServiceNow

See Most Recent

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