ServiceSource - Ups and Downs | Glassdoor
There are newer employer reviews for ServiceSource
There are newer employer reviews for ServiceSource

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Helpful (3)

"Ups and Downs"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Manager
Current Employee - Sales Manager
Doesn't Recommend
Negative Outlook

I have been working at ServiceSource full-time (More than 3 years)

Pros

It is a laid back culture that wants to promote growth of its employees. Compensation is fair.

Cons

There is a large disconnect between management at all levels and the reps. Company tends to seem to want to hire less than stellar talent and teach them the ways. Most reps think this is nothing more than an extension of their last college course instead of a job they should take serious.

Advice to Management

Realize that you have true talent within the walls of the company that should be leveraged vs trying to fit everyone into the same mold

Other Employee Reviews for ServiceSource

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at ServiceSource full-time (Less than a year)

    Pros

    Salary, stability, benefits, work location, and co-workers

    Cons

    Management should cross train their employees.


  2. Helpful (5)

    "Lots of market potential but poor execution, weak executive team & boring work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ServiceSource full-time (More than a year)

    Pros

    The market potential is amazing.
    Engineering & Product Management Teams are getting the SaaS product on the right path.
    Company delivers real result for the who's who in the tech industry.

    Cons

    Execs don't know how to run software company.
    Lots of executive in-fighting & politics.
    Sales & Marketing fight rather than collaborate.
    Talk the talk but don't walk the walk regarding core values. (HR is non-existent)
    Employees don't feel valued at all.
    Horribly boring work environment in San Francisco.
    Company missed earnings and now is reeling with the stock at a 52 wk low & bonuses highly unlikely - lots of people are leaving.

    Advice to Management

    Stop talking about valuing your employees and start showing it!
    Get your act together as an Executive team.
    Figure out how to SELL!!

There are newer employer reviews for ServiceSource
There are newer employer reviews for ServiceSource

See Most Recent

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