Servus Credit Union - Have been okay so far | Glassdoor
There are newer employer reviews for Servus Credit Union
There are newer employer reviews for Servus Credit Union

See Most Recent

"Have been okay so far"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Branch Manager
Current Employee - Branch Manager

Pros

The people who work for servus are very member oriented and love wha they do. Very good benefits as well.

Cons

Policy can be very frustrating, and there is way too much emphasis put into sales. Have moved away from credit union philosophy

Servus Credit Union Response

Apr 18, 2017 – Administrative Assistant

Thank you for taking the time to leave a review. We definitely do put our members first here. With our new noble purpose, we are focusing more on helping our members be financially fit rather than... More

Other Employee Reviews for Servus Credit Union

  1. Helpful (2)

    "Too much change at once"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Edmonton, AB (Canada)
    Former Employee - Financial Advisor in Edmonton, AB (Canada)
    Doesn't Recommend

    Pros

    -learn about the industry in general
    -long time employees are great and offer amazing support and insight
    -good benefits package

    Cons

    -attempted standardization of selling style throughout entire organization, sales becoming #1 priority over everything else, trying to adopt big bank mentality
    -different banking platforms makes business processes inefficient thereby compromising member service
    -work/life balance becoming less of a priority for frontline employees
    -constant pressure to sell without providing adequate opportunities to develop product knowledge to do so

    Advice to Management

    Slow things down and give employees an adjustment period to adapt and embrace changes instead of expecting instant results overnight. Review change implementation strategy to reduce strain on staff.


  2. "Still working out policies from big 3-way merger..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Edmonton, AB (Canada)
    Current Employee - Financial Advisor in Edmonton, AB (Canada)

    Pros

    Great benefits and job security. Strong mission statment focused on serving our clients and providing all their financial needs. Employee elected business values

    Cons

    3-way merger causing delays in getting everyone on one computer platform which makes providing great service to our clients very slow & cumbersome

    Advice to Management

    Too much focus for bottom line results rather than following our mission statement and values

There are newer employer reviews for Servus Credit Union
There are newer employer reviews for Servus Credit Union

See Most Recent

Work at Servus Credit Union? Share Your Experiences

Servus Credit Union
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or