ShaneCo - Nice managers and employees but the hours are not the best. | Glassdoor
There are newer employer reviews for ShaneCo
There are newer employer reviews for ShaneCo

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Helpful (3)

"Nice managers and employees but the hours are not the best."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Jeweler in Nashville, TN
Current Employee - Jeweler in Nashville, TN
Doesn't Recommend
Neutral Outlook

I have been working at ShaneCo full-time (More than a year)

Pros

Nice, laid back Managers. There is a good team environment for the most part. Benefits are average.

Cons

Random schedule that impacts your life in a negative way. If you are married or have a family and want to spend time with them, this might not be the place for you. The retail schedule has no regularity and doesn't allow you to plan much. The schedule is the main complaint here. The jeweler expectations are not exactly what they said they would be. They tell you that you that the expectation is 2 jobs per hour, but in reality sometimes there expectation is four or five jobs per hour. They count pearl stringing as one job--even if it takes 4 hours. The 2 jobs an hour is just a monthly average. Sometimes there are 3-4 jobs in one, which still counts as one job.

Advice to Management

Give the jewelers a different schedule than the sales staff or let them make their own schedule. As long as the work is getting done that shouldn't be a problem. Jewelers used to make their own schedule and where much happier.

Other Employee Reviews for ShaneCo

  1. Helpful (5)

    "Not a good place for Seasoned Professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Diamond Consultant in Scottsdale, AZ
    Former Employee - Sales Diamond Consultant in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ShaneCo full-time (Less than a year)

    Pros

    Money is good, thats how they get you in the door.

    Cons

    VERY MICRO MANAGED TO THE 10TH DEGREE. They like to write you up for every stupid little thing. If you have never been in retail, you can probably work in that enviorment. Employees on edge and hoping they say all the right things when selling, as a staff member or manager will be standing by to listen. You cant relax and be yourself . They want you to sell their way or the highway. Everyone works Sundays always, maybe 1 weekend off a year. You can't plan your life. You have to plan it around the Shane Co.

    Advice to Management

    Lighten up.......


  2. Helpful (3)

    "Awful management, huge workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Diamond Consultant in Lynnwood, WA
    Current Employee - Sales Diamond Consultant in Lynnwood, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ShaneCo full-time (More than 3 years)

    Pros

    Decent pay, ok benefits for retail, awesome co-workers, nice environment, great customers and very good training.

    Cons

    They entice you at the interview by being so friendly and bubbly, telling you how much opportunity to advance there is, how easy it is to make money on commission bonuses, how flexible they are with your schedule and home life....ALL LIES!!! The company has a couple stores in a handful of states and very little room to advance unless your manager dies because apparently, there is no way a manager can do any wrong, even when the policy is that manager and employee are not to fraternize and your manager is best friends with the grumpiest employee and had also slept with another one. If you have a family emergency management acts as if they understand, then when you return to work you are written up for attendance. When a manager screws up a customer service issue, you better not have even greeted that same customer because chances are that you will get thrown under the bus and be somehow at fault, even if you were not involved in the final situation. You will rarely if ever get a bonus check, even when you sell over a million dollars personally. The pay is ok, but when compared to what you have to do, it is ridiculous. 17-20 bucks an hour to sell 1.5million dollars on your own(not to mention you are one of maybe 10 sales people doing the same numbers, you can't tell me they can't afford to offer commission, b.s.).

    Micromanagement galore. The managers look overworked, irritated and generally unhappy. i am sure they are staying because they have huge house payments and know that no one else is going to put up with their passing the buck attitude, or be able to flirt with the VP to get out of any scenario that arises. Everyone who works here has the attitude that they are indispensable, when in reality they could screw up anything at any moment and be fired, regardless of how well they have done in the past. Because of this, no one will own up to anything. If a diamond gets lost, for example, which does happen, every single person who has touched it recently will go to the ends of the earth to find a way to blame it on the other guy, but in the nicest way possible of course.

    Advice to Management

    Take a good look at your store managers. Talk with your sales associates individually, and ask what they truly feel about their managers. Don't depend on the security cameras to show everything either, everyone knows you are watching and pretends to act accordingly.

There are newer employer reviews for ShaneCo
There are newer employer reviews for ShaneCo

See Most Recent

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