Shaw Industries - Shaw is a good company and the best in their field, but.... | Glassdoor
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"Shaw is a good company and the best in their field, but...."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Territory Manager
Former Employee - Territory Manager
No opinion of CEO

Pros

Good benefits, competitive compensation, good vacation. Freedom to make your own schedule, good quality product, adequate support staff, good bonus opportunities.

Cons

Quite frankly, a major problem that has developed at Shaw is one that I'm sure is not uncommon to that of most large corporations--- it matters little what type of relationship you have with your customer; what matters most is the relationship between you and your supervisor. Company politics and cronyism is rampant at Shaw and whose back you slap and elbow you rub determines your future. No one is promoted meritoriously. Promotions are determined by whose playpen you play in and there is little parity between territories. Another item of concern is apathy by the parent company to sales needs in the field, by support staff. Senior management feigns interest and are slow to react to competitive products and conditions in the field. Shaw has made some fundamental blunders in the past, including entering into the retail business a few years back, but the most certain blunder that will be recognized in years to come is their recent mass opting-out of as many as 70 experienced territory managers in December of 2009 and reorganizing (call it downsizing) by dissolving territories and regions, when the culling should have begun at the senior level and worked its way down. This has been propagated and signed off on by the management cadre mentioned above. This will prove to be an intrinsic error ---removing the faces that have worked hard to establish daily relationships with customers.

Advice to Management

Make promotions and territory assignments meritorious by removing politics from the equation. You will get more accomplished and put the right people in the places they should be in. Place more emphasis on the voice of the customer positively and negatively. Establish a senior territory manager position with perks. Limit micromanagement, especially to veteran employees. Be proactive and not so reactive concerning competitive products.

Other Employee Reviews for Shaw Industries

  1. "Salary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Industries full-time (More than 10 years)

    Pros

    Good benefits, close to home

    Cons

    Work most holidays, fair pay, long hours


  2. "Shaw Industries provides an excellent working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shaw Industries full-time (More than 10 years)

    Pros

    The working environment is great, and there is a good work/life balance.

    Cons

    Being so large, sometimes inter-departmental communication can be minimal, sometimes causing dulpicate efforts by more than one department .

    Advice to Management

    Stay connected to associates.

There are newer employer reviews for Shaw Industries
There are newer employer reviews for Shaw Industries

See Most Recent

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