Shawnee Mission Medical Center - Customer Service Specialist/Medical Records | Glassdoor
There are newer employer reviews for Shawnee Mission Medical Center
There are newer employer reviews for Shawnee Mission Medical Center

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"Customer Service Specialist/Medical Records"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist in Shawnee Mission, KS
Former Employee - Customer Service Specialist in Shawnee Mission, KS
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Shawnee Mission Medical Center part-time (More than 5 years)

Pros

They are generally caring of their employees

Cons

Rehire practice is a hoax

Advice to Management

I was laid off to due to staff cut back in March 2012. I have continued to apply for jobs through you all with the understanding that I had the rehire opportunity. What a crock of _________. I have not been rehired even though I worked for you for more than 6 years. I have increased my education to handle more things such as billing and coding and still no response.

Other Employee Reviews for Shawnee Mission Medical Center

  1. "SMMC IS NOT TAKING CARE OF THEIR HARD-WORKING EMPLOYEES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Services in Overland Park, KS
    Current Employee - Health Services in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shawnee Mission Medical Center full-time (More than 10 years)

    Pros

    enjoy work and patients, flexibility

    Cons

    low pay for years and experience. We keep losing our benefits. pdo, pay increases, our insurance keeps going up even though their receiving record breaking patient cash payments for medical services done- and LAYOFFS!!! MANAGERS MAKE QUITE WONDERFUL SALARIES AND PERKS.

    Advice to Management

    MAKE SURE THAT THE PAY IS MORE EVENLY SPREAD AROUND AND EQUITABLE!!! TREAT YOUR EMPLOYEES WITH RESPECT!!! QUIT CUTTING GOOD PEOPLES JOBS!!!!


  2. Helpful (1)

    "It is an OK place to work if you are not looking to climd the ladder fast."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Merriam, KS
    Current Employee - Registered Nurse in Merriam, KS
    No opinion of CEO

    Pros

    It has state of the art equipment, people are very friendly and work with and not against each other . Very clean environment, Unit Manager is very friendly and easy to work with. Employees are all equal.

    Cons

    Not enough education, leadership is gray. Not visible. Changes are made and often times, unless you read the million memos, you won't know what has changed. It seems that employees are all equal.

There are newer employer reviews for Shawnee Mission Medical Center
There are newer employer reviews for Shawnee Mission Medical Center

See Most Recent

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