Shop LC - Room for growth for the right person | Glassdoor
There are newer employer reviews for Shop LC
There are newer employer reviews for Shop LC

See Most Recent

Helpful (4)

"Room for growth for the right person"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - CS in Austin, TX
Current Employee - CS in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Shop LC full-time (More than 3 years)

Pros

Room for growth, fast growing company. The fact is yes the company doesn't pay well. But for those who work hard there are opportunities for growth.

Cons

low pay for entry level, high turnover rate

Advice to Management

My advice would be increase pay for entry level employees to attract people who will stay longer

Other Employee Reviews for Shop LC

  1. Helpful (5)

    "Will use any excuse to keep your wage low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shop LC (More than a year)

    Pros

    I had an OK schedule. They provide free coffee, tea and hot chocolate. They try to keep morale up by doing pot lucks, but workers usually provide the food.

    Cons

    The pay is low, so it's a revolving door, but I noticed key people stay probably due to the nepotism . Management will use an extensive rubric to gauge your performance on a monthly basis, and use that as an excuse to keep you at entry level pay, they also use use that as "training". So you are tested before you are properly trained. The soft ware and computer system used to take orders is painfully inept, too slow, and not properly maintained.

    Advice to Management

    The software is not that user friendly that you can just afford replace your employees with out your customers suffering. Low pay gives little incentive for people to do their best.


  2. Helpful (4)

    "The company is becoming better, but they are very unprofessional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Austin, TX
    Former Employee - Call Center Agent in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Shop LC part-time (More than 3 years)

    Pros

    The flexibility for a work schedule.

    Cons

    Upper management is very unprofessional, and they do not care about the little guys.

    Advice to Management

    Learn what really causes the customer issues. There needs to be better quality control. The amount of NILS were ridiculous.

There are newer employer reviews for Shop LC
There are newer employer reviews for Shop LC

See Most Recent

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