- Former Employee, more than 1 year★★★★★
Amazing company to work for!Jul 17, 2021 - Technical Support Advisor in Ottawa, ONRecommendCEO ApprovalBusiness Outlook
Challenging, rewarding, amazing company culture, wonderful perks.
Super high-stress, low pay for the job, and hard to move up within the company. All that said, the pros far outweigh the cons.
Other Employee Reviews
- Former Employee, more than 3 years★★★★★
Pleasant JobMar 25, 2023 - Customer Service Manager (CSM) in San Francisco, CARecommendCEO ApprovalBusiness Outlook
Good pay Great benefits Generous time off
Unhelpful managers Lack of sufficient training
- Current Employee, more than 3 years★★★★★
Worst professional experience of my careerMar 26, 2023 - Anonymous Employee in New York, NYRecommendCEO ApprovalBusiness Outlook
Absolutely nothing positive to say
Working at Shopify was the worst professional experience of my career. During my time, the company went through several restructurings that created a sense of instability and uncertainty. I had a total of 5 managers during my time there, with each less and less relevant to my craft. Despite meeting the expectations of my role, I was recently let go without a clear explanation. I've noticed that Shopify has been quietly laying off employees since the last major wave in July. There seems to be a focus on people of color this time around. As someone who belongs to several protected classes, I cannot help but feel that I may have been singled out, given that other non-minority colleagues in the same role were able to remain at the company. Adding to this, a Shopify brand leader recently posted a very controversial offsite team photo on LinkedIn showing a clear lack of diversity. Over 30 people are visible in the photo, but not a single person of color can be seen. The photo was shared on Blind, and several users shared my concerns. In their comments, Shopify employees said that "the closer you are to being a white man, the more likely you are to succeed at Shopify" and "Shopify is the least diverse company I have ever worked for." These statements ring true to the core. Overall, potential employees should be aware of these issues before considering a position at the company. The lack of transparency, commitment to diversity, and apparent willingness to let talented employees go without clear justification make it a difficult and potentially risky place to work.