Employee Review

  1. 5.0
    Former Employee, more than 1 year

    Showpass gave me the opportunity to really develop and further my career in a short space of time.

    Mar 19, 2021 - Client Success in Calgary, AB
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Surrounded by a hard working team who are all amazing at what they do - New department leads are making a real difference in bringing processes and structure to the company - Unlimited vacation policy that you are encouraged to take - Real opportunity to grow and develop professionally, taking on new projects, working with different departments - Constantly learning new things - Feel like the company is really taking off & they have some real exciting things ahead of them.

    Cons

    - you are sometimes needed to work weekend and evenings, but this is to be expected in the events industry as that’s when most events take place. - Pre COVID the workplace wasn’t particularly flexible

    3 people found this review helpful

Other Employee Reviews

  1. 5.0
    Former Intern, more than 1 year

    Helped me advance my career

    May 5, 2021 - Public Relations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great entry level position to put your schooling into practice. I worked on many different projects that most interns wouldn’t get the opportunity to work on. I was trusted with all kind of responsibilities and learned a lot in the process. -Culture was good! They offer company wide rewards when big deals were signed. Usually meant some type of gift or fun activity. -Lots of opportunity to work with different departments to collaborate on projects. -I often got asked what I wanted to work on so I was able to build my resume with skills I developed from projects I enjoyed.

    Cons

    -Hours were outside of the usual 9-5 during big launches but that’s not unusual for any workplace.

    1 person found this review helpful
  2. 1.0
    Former Employee, more than 3 years

    Don't let the "perks" fool you

    Mar 10, 2021 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Software is fairly easy to use & learn - In house chef is a nice perk - Can be a fun atmosphere to work in at times, feels like you are a part of something interesting - Access to events that can be attractive for some - Attempts to be a disruptor in the market

    Cons

    - Company lacks any clear direction which became even more apparent during the pandemic - Lack of transparency & leadership from the top-down - Salary is well below the industry average for most, if not all positions. Conversations around compensation don't go well. - No performance reviews meant that when it came time for raises, there was no reasoning or information to explain the lack of them or the amount - Developers & Product team were constantly pulled on and off projects, leaving inefficiencies and not knowing where they stood or what their focus should be Often felt unnecessarily overworked during the sprint sessions - The product suffered immensely from a lack of direction and also suffered from having a young leadership team in place that chased the big client again and again - Too many features were being developed too often instead of focusing on the core product offering and refining those features - Client Success team looked to be overworked with too many accounts asking too much of them - Everything related to third-party applications or hardware was hacked together poorly - Onboarding clients looked to be ineffective & lacked any real process - Sales would overpromise to make the sale and then Product & CS team would have to deal with it - What tech company doesn't have a CTO in place? - Employees were expected to work on weekends regularly - Teams don't work in cohesion & are not on the same page, departments feel siloed and independent of one another - No opportunity to grow or move up within the company, feels very stagnant - Company has an employee turnover problem but will blame it on the US exchange rate and not on lack of job progression, compensation, leadership & company culture - A great example of the lack of leadership within the company: During the BLM movement in 2020, the leadership team completely ignored what was happening and would not discuss it at all. Given that the majority of employees are 23-30, most would have liked to see them at least discuss internally and brainstorm on what the company might be able to do. Slack messages were sent to management and ignored. Yes, it is a sensitive subject but you lost a lot of respect from employees when this happened.

    Continue reading
    5 people found this review helpful

    Showpass Response

    Director of People Relations

    We are sorry to hear that you had a negative experience while at Showpass. Our leadership team is constantly learning, trying to improve and adopting new ideas into the way we do things in order to provide a safe and enjoyable workspace for everyone. Your comments are appreciated and will help us to refine our processes as we continue to grow our organization. If you would like to share any additional feedback, please feel free to reach out to any leader that you would feel comfortable speaking with. -Mike Huchkowsky, Director of People Operations

Discover more reviews about Showpass.