Shutterfly - nice | Glassdoor
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There are newer employer reviews for Shutterfly

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Helpful (1)

"nice"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Service Representative in Fort Mill, SC
Former Contractor - Customer Service Representative in Fort Mill, SC
Recommends
Neutral Outlook
Approves of CEO

I worked at Shutterfly as a contractor (Less than a year)

Pros

good pay, outstanding co-workers, OFFICE CULTURE ROCKS!!!!!!!!

Cons

no room for advancement, location

Advice to Management

value your employeesx

Other Employee Reviews for Shutterfly

  1. Helpful (5)

    "More work less pay and it is getting worse."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ
    Neutral Outlook
    Disapproves of CEO

    I worked at Shutterfly full-time (More than a year)

    Pros

    Free junk food but they are even cutting back on that.

    Cons

    The company is obsessing on their billion dollar sales goals. Management cashes in but nothing for workers.

    Advice to Management

    You don't listen so why offer?


  2. Helpful (9)

    "customer service rep for Shutterfly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Mill, SC
    Former Employee - Customer Service Representative in Fort Mill, SC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Shutterfly full-time (More than a year)

    Pros

    nice work place. employee and long time temp employee events, like trips to amusement parks. Great coworkers. Free drinks and cheap snacks and lunch foods. Didn't have to supply my own headset. Got training.

    Cons

    Management team has a private club attitude.Only their friends get good hours and assignments. management is never available and leaves before shift is over and comes in late. No help for agents, the leads refuse to take supervisor calls and customers just get angry because they are on hold for so long and no one will talk to them. Contracted agents rarely get hired and no raises. People are leaving this company because the management could care less about life/work balance and families. Because so many people have left, They call for mandatory overtime, you pay a sitter until the end of your shift and then you can't go home, you get points if you do. The points keep you from getting hired as an employee. This use to be a great place to work, not any more.

    Advice to Management

    Clean up out the management team, some of them are not acting professionally. Treat your agents like people, not machines before your entire team quits. Even your hired employees are looking to leave, a few already have. I was not fired, I quit after I found another job.


There are newer employer reviews for Shutterfly
There are newer employer reviews for Shutterfly

See Most Recent

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