Shutterstock - Shutterstock Custom: Stay far away from this dysfunctional workplace | Glassdoor
  1. Helpful (11)

    "Shutterstock Custom: Stay far away from this dysfunctional workplace"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Shutterstock full-time

    Pros

    There are no positives to working at Shutterstock Custom. Attrition is extremely high, good employees are fleeing and the rest are scared for their jobs and will throw colleagues under the bus to protect themselves and their positions. This includes managers using subordinates as scapegoats for their own poor performance.

    Cons

    What you can expect working at Shutterstock Custom as a talented, competent new hire: 1. Is your performance stellar? Are you hitting your numbers and then some? Then expect your excellent results to earn a target on your back from your manager. Rather than ask "How did you do it? We'd like you to teach everyone else to do what you're doing," prepare for managers to think you're cutting corners to hit your goals so easily and treat you as a pariah accordingly. 2. Do you ask questions when you identify a possible weakness in the business? Shutterstock Custom is failing fast, and while everyone knows it no one will ever acknowledge it to be so. Asking "Are we sure this is still the best way to handle this process?" or "What is the long-term plan?" will instantly get you in your manager's bad books. 3. Do you set normal boundaries around your work, like not taking projects home at night or waiting until Monday to complete non-urgent tasks? Because managers are on 24/7, you are expected to be, too. Leaving at 5? Prepare to be branded as a lazy lout regardless of your performance. Also, working from home and flex hours are not permitted without manager approval which is rarely given - beware of this fear-based work culture. 4. Are you getting positive attention from colleagues in other departments who love singing your praises? Closed a massive deal? A client sent you a gift because they love you? This is the exact moment your manager will go AWOL. At Shutterstock Custom, the one person you can never count on to praise your work - publicly or in private - is your manager. Fearful managers see everyone around them as either predator or prey, and if your performance is excellent, be prepared to be labeled as predator and mistreated accordingly. The kind of managerial hostility to employees I witnessed at Shutterstock Custom is unlike anything I have ever had the misfortune to encounter professionally.

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    Advice to Management

    Management is the problem, so truly nothing can be fixed. If you are looking for work, the worst choice you can make is joining Shutterstock Custom. I feel sorry for people who still work here.

    Shutterstock2019-05-12
  1. "Wonderful artist support"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Composer in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shutterstock for more than a year

    Pros

    Awesome artist reps and support

    Cons

    Freelance so its not as regular as full time job

    Advice to Management

    Bonus would be great for regular consistent contributors

    Shutterstock2020-01-06
  2. "There's good and bad; it is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Shutterstock full-time for more than 5 years

    Pros

    + Free food and lots of events + Charity donation matching + Working in the Empire State Building is cool + Really smart, thoughtful, dedicated people in all sorts of departments

    Cons

    + Disjointed planning makes everything feel rushed and like it's never fully done + The company has grown a lot and there are a lot of people in super specific roles that make it hard to work on projects without 20-person meetings

    Advice to Management

    Find more ways to connect with people on the ground. Participate in the follow-through of some of your meetings so you see more of how things work once you get to the details.

    Shutterstock2020-01-23

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