Silicon Graphics International - Great technology and team member, need more staff for field work. | Glassdoor
There are newer employer reviews for Silicon Graphics International
There are newer employer reviews for Silicon Graphics International

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Helpful (1)

"Great technology and team member, need more staff for field work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Systems Support Engineer in Reston, VA
Current Employee - Systems Support Engineer in Reston, VA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Silicon Graphics International full-time (More than 5 years)

Pros

High end products are industry leading and innovative
Direct report manager one of the best I've had in my career.
Plenty of work with many customers
Different product mix to work on everyday.

Cons

Need more field engineers to keep up with install base and new install base
Need to update processes and support documentation library.
Need to new install process for more timely information on shipping and installing and technical end user information.

Advice to Management

Upper management needs to remember that Field Engineers see the customer more than Sales and provide the majority of the customer experience. thus customers have a reason to keep buying and trying our gear.
Keep giving recognition, not just to big sales side of the house. It helps to be seen even trying.

Other Employee Reviews for Silicon Graphics International

  1. Helpful (1)

    "Good, but it could be so much more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chippewa Falls, WI
    Current Employee - Anonymous Employee in Chippewa Falls, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Graphics International full-time (More than 3 years)

    Pros

    Great culture, people and work/life balance. Good pay and benefits, for the area.

    Cons

    Cash flow, sales and revenue is up and down. It's very dependent on one large customer and government business.

    Advice to Management

    We have people that can do the job, we just need the direction and follow through from the excutive team. Hold the "worker bees" more accountable and give them the responsibility to help move the company forward. SGI used to be "the company to work for," but it seems times have changed.


  2. "Support Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist II/III in Mountain View, CA
    Former Employee - Technical Support Specialist II/III in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Silicon Graphics International full-time (More than 5 years)

    Pros

    Great company to work. Great people.

    Cons

    Was going under so can't say much when things were not going well.

There are newer employer reviews for Silicon Graphics International
There are newer employer reviews for Silicon Graphics International

See Most Recent

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