SilkRoad Technology - Currently 3 weeks into the onboarding process and very pleased! | Glassdoor

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There are newer employer reviews for SilkRoad Technology
There are newer employer reviews for SilkRoad Technology

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"Currently 3 weeks into the onboarding process and very pleased!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Implementation Consultant in Atlanta, GA
Current Employee - Implementation Consultant in Atlanta, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at SilkRoad Technology full-time (Less than a year)

Pros

-Very flexible work schedule
-Serious about client and employee satisfaction
-Creative thinkers who are open to suggestions
-Good pay and benefits

Cons

There are no cons that I have come across

Advice to Management

A little more structure around training program would be nice

Other Employee Reviews for SilkRoad Technology

  1. Helpful (1)

    "With Great Power comes great responsability, awesome place to work if you willing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Product in Jacksonville, FL
    Current Employee - Director Product in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SilkRoad Technology full-time (More than 5 years)

    Pros

    I am based in the SilkRoad Jacksonville office and my experience has been amazing!! In addition to all of the amazing products I get to work on and the fact that I can do that in flip flops, I always feel like my input is valued and in many cases implemented. I feel like our Sr leadership has a clear innovative vision for the future of our products and where the organization is moving. In the past 5 years I have been able move and grow internally while maintaining a competitive salary. I’m excited about what the next 5 years bring

    Cons

    With great power comes great responsibility so be ready for it, SilkRoad is a relatively small organization in employee size with around 400 - 450 depending on who you ask and when you counted, with that said as a manager and employees you will get to work in a variety of areas and do many different things, we are fast movers and heavy lifters getting stuff done.

    Advice to Management

    My advice would be to continue what is already being done by bringing in in more talent to scale with our rapid customer acquisition and sales / lead demand.


  2. Helpful (5)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people trying to support the sales team.

    Cons

    The end goal is market share, not even profit. So they tend to give away free months (sometimes a full year) on their subscriptions or give away modules at a song in order to get the business. Customers get what they pay for. They're really not even focused on customer satisfaction which is sad.

    Advice to Management

    Stop talking and start executing on your promises. Treat your employees with respect. They work hard and deserve it.

There are newer employer reviews for SilkRoad Technology
There are newer employer reviews for SilkRoad Technology

See Most Recent

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