Run Away, As Far As You Can Possibly Go - Customer Service Simple.Biz Employee Review

2.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

They gave bonuses sometimes and had fairly decent pay. Free snacks.

Cons

These people are so shady. They had salesmen mislead potential customers to get them to pay for us to build the ma site. I was then in charge of making sure the customers kept paying for said site after the site that we delivered did not meet their expectations. I was yelled at and cursed out regularly. Someone personally threatened me with legal action. Management is a joke and is no help to you. My personal manager could not even tell me how to have good SEO on a website... at our website building company. I was gaslit so many times. I was reprimanded for having my job position in my email signature, just because the owner didn't want me to reveal that info to customers. We were also told to lie to customers about our location and pretend we were in the same city so we could be "local to everyone". We also changed our phone number area code depending on who we called. One of the salesmen sent me awful emails berating me for actually trying to help one of the customers that he had misled.

Explore other reviews about Simple.Biz

5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Client-Centered Approach “We take time to understand your needs, goals, and vision before writing a single line of code.” Tailored Solutions “Every project is customized—we don’t believe in cookie-cutter websites.” Clean, Responsive Design “We build websites that look great and work smoothly on phones, tablets, and desktops.” Clear Communication “We believe good communication is just as important as good design—and we keep you in the loop every step of the way.” Fast, Secure, and Reliable Code “Performance and security are built into everything we create.” Modern, Scalable Technology “We use current best practices and future-ready tools, so your site grows as you do.” Collaborative Workflow “We treat our clients like teammates—because the best websites are built together.” SEO-Friendly Structure “We lay a solid technical SEO foundation to help your site get noticed.” Transparent Pricing “No hidden fees, no confusing jargon—just clear, honest estimates.” Ongoing Support Options “Need updates or support after launch? We offer flexible maintenance plans to keep your site fresh and functional.” User-Focused Design “We prioritize usability and clarity to help your visitors take action.” Experience Across Industries “From startups to nonprofits, we’ve worked with a wide range of clients—and we learn something new from each one.” Deadline Respecting “We stick to timelines and keep you informed if anything needs adjusting.” Future-Ready Development “We build with tomorrow in mind, so your site doesn’t feel outdated a year from now.” Ethical and Honest “We’ll never recommend something you don’t need, and we always aim for long-term value.”

Cons

Always Evolving “We’re constantly learning and growing—so there’s always room for us to improve and serve you better.”

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