Loved Advantage, but Simpli.fi is NOT great. - Software Support Representative Simpli.fi Employee Review

2.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

• decent pay • good benefits • great supervisor • good product

Cons

• c-suite management is out of touch They just did a massive layoff and I was part of it. The biggest issue was this was done in and all hands meeting of over 350 people. And we were told “if you are part of the layoffs due to over hiring you will get an email after the end of this meeting”. They did not layoff based on performance, merely seniority. I outpaced people that had been there longer, yet I was let go. My supervisor was not even told before the events. This was classless and genuinely disheartening. Long standing employees were also let go for ridiculous reasons, we were immediately locked out of buildings and our computers, and given no means to tie up loose ends. This was a very poorly done lay-off. I will never recommend this company. I adored my immediate boss, but Simpli.fi truly messed up.

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Simpli.fi Response
3y
Thank you for your feedback. We're sorry that the restructuring of a few of our teams resulted in the elimination of some positions, including yours. We appreciate your efforts as a member of the Simpli.fi team, and are available to assist you in your next steps.

Explore other reviews about Simpli.fi

5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Enjoy company culture and trajectory.

Cons

Extremely busy day to day

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Simpli.fi Response
12mo
Thank you for taking the time to share your experience! We're glad to hear you enjoy the culture at Simpli.fi and appreciate being part of the team.
1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong entry-level experience and training opportunities. Good place to build foundational skills for 1–2 years before moving on. Solid health care options

Cons

Compensation is significantly below market value. Extremely political culture where social dynamics often outweigh performance. Do not trust management. Leadership is resistant to feedback, change, or process improvement; employees raising concerns may be labeled “difficult.” Initiative is rarely rewarded — employees who suggest improvements are often expected to implement them independently without recognition or additional compensation. High performers are frequently overburdened rather than rewarded. Layoffs and restructuring have had minimal impact on management despite ongoing leadership issues. Employees who challenge upper management or provide pushback can face retaliation. Culture encourages keeping your head down, avoiding conflict, and doing the minimum required. 2 layoffs post-COVID followed by what appeared to be highly subjective performance-based terminations.

1
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Simpli.fi Response
1w
Thank you for sharing your feedback and for your dedication to the team. We sincerely value the hard work of our Client Success team and appreciate you highlighting our entry-level training. We take all feedback about our workplace culture and leadership seriously and are focused on creating a supportive environment and continually improving our organization.
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