SiriusXM - XM used to be a great place to work... | Glassdoor
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There are newer employer reviews for SiriusXM

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Helpful (1)

"XM used to be a great place to work..."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Principal Engineer in Washington, DC
Current Employee - Principal Engineer in Washington, DC
Doesn't Recommend
Disapproves of CEO

Pros

It is still a relatively small company with plenty of cross-training opportunities--provided you have a willing manager. The company (at least pre-merger XM) is competitive when it comes to salary and benefits.

Cons

Unfortunately, the employee-friendly days of XM Satellite Radio have disappeared. Since the merger with Sirius, the "tone from the top" has changed markedly to a more Wall Street like atmosphere. Cold and impersonal - the team atmosphere has all but vanished. With the company's financial troubles, employees are expected to "work around" issues and duct tape together cheaper systems, but management expects the same enterprise-level performance from these bargain solutions.

Advice to Management

Take a cue from the old XM daysand start treating employees more like valued team members vs. corporate pawns.

Other Employee Reviews for SiriusXM

  1. Helpful (1)

    "A good company to get broad experience, but poorly managed."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Lawrenceville, NJ
    Current Employee - Engineer in Lawrenceville, NJ
    Disapproves of CEO

    Pros

    Many opportunities for people willing to work hard and stick their nose out. The product is exciting, good industry recognition, good pay, good benefits.

    Cons

    The reorganization after the merger is choking the life out of the company. Executive Management communicates poorly and has little vision. The company is not well disciplined in general. Earlier on, this allowed a lot of freedom to get things done. But as the company has grown, this lack of discipline (process, standards, etc.) has resulted in a lot of wasted effort, slow decision making, and confusion among employees as to roles and responsibilities.

    Advice to Management

    Create and communicate a mission statement and goals and objectives for the company and employees. Squash all the politics among management. Invest in technology for future growth.


  2. "Exciting place to work if you can navigate the bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    No opinion of CEO

    Pros

    Relatively small workforce allows for access to top executives, and an ability to impact operations soon after joining. The company does provide excellent benefits, with a fantastic work location in midtown Manhattan. Like many entertainment companies, dress is generally casual, and the majority of people are friendly. There are also occasionally free shows that employees can show up and listen to when musicians come to perform on a particular channel. The best part of working at Sirius is that people generally have heard of it, and the people who use the service genuinely like it unlike many companies you could work for where you're marketing a product that just doesnt matter.

    Cons

    Horrendous communication and support from Human Resources, generally low morale related to lack of success in the business over the last two years. The focus on providing the best music service possible has been uneven for the last few years due to the distractions of the merger, economic conditions, and frequent changes at the senior executive level. There is significant turnover at the lower levels, and of course with the recent merger there have been numerous layoffs which many people are focused on instead of running the business. Ultimately, the way corporate policy is communicated throughout the company is probably the worst I've ever seen, and as most people who work at the company know, this is directly the result of atrocious HR department.

    Advice to Management

    Train your customer service representatives better, and focus the marketing message better.

There are newer employer reviews for SiriusXM
There are newer employer reviews for SiriusXM

See Most Recent

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