Sitel - Awful | Glassdoor
There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

"Awful"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Advisor in Norman, OK
Former Employee - Advisor in Norman, OK
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Sitel full-time (More than a year)

Pros

worked with you if you needed an adjustment in your schedule

Cons

shady, wouldnt tell there employees anything, won't let you cancel insurance since you cant afford it, very very awful company to work for. And even worse if your laid off very shady about their practices.

Advice to Management

Everything you do now do differently

Other Employee Reviews for Sitel

  1. Helpful (1)

    "Nice benefits, but could be better. easy work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support for Diect TV in Lake City, FL
    Current Employee - Tech Support for Diect TV in Lake City, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sitel full-time (Less than a year)

    Pros

    Nice benefits, but could be better. easy work. indoors. easy dress codes. nice atmosphere.

    Cons

    should be more caring to military. just able to go do training. no benefits for it. not room for advancement because of being gone for training.

    Advice to Management

    should be more caring to military. just able to go do training. no benefits for it. not room for advancement because of being gone for training.


  2. Helpful (1)

    "I loved working with Sitel, and I wish I still did."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Huntington, WV
    Former Employee - Customer Service Representative in Huntington, WV
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sitel full-time (Less than a year)

    Pros

    The staff at Sitel is very friendly, professional and above all else helpful. They are very patient with their customers and make sure that the customers are fully informed about everything and are also fully satisfied.

    Cons

    In all honesty, I would have liked it if Sitel offered employees a longer lunch break as well as more overtime hours if employees needed those hours.

    Advice to Management

    Make sure that new employees are completely knowledgable of the product(s) so that there is no confusion or misunderstandings when they are ready to speak with the customers. Maybe offer a little more training so employees will be ready and misunderstandings can be avoided.
    Also open more Sitel locations. (That's the main advice I really wanted to give)

There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

Work at Sitel? Share Your Experiences

Sitel
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or