Sitel - Liked the people I worked with but no money or future. | Glassdoor
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There are newer employer reviews for Sitel

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Helpful (1)

"Liked the people I worked with but no money or future."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Advisor in Oklahoma City, OK
Former Employee - Advisor in Oklahoma City, OK
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Sitel part-time (More than 3 years)

Pros

Cool people to work around, laid back. Easy job, controlled climate, weekly meetings, paid time off even if only part time, health, dental and eye benefits. Work with you on school schedules.

Cons

Not very honest when it came to very important things like where the company stands financially and whether or it is stable, also some of management didn't seem too honest. Go nowhere job.

Advice to Management

Honesty is important!

Other Employee Reviews for Sitel

  1. Helpful (3)

    "A sweat shop where they own you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sitel part-time (More than 3 years)

    Pros

    No pros I can think of

    Cons

    Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after 2 years. People have been at same rate of pay if they work 5 years. Worried too much about handle time and after call work than doing what is right for customer.

    Advice to Management

    Get new upper management.


  2. Helpful (1)

    "For the most part it was a good company, lots of opportunity to advance if your coming right out of school."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach in Lake City, FL
    Former Employee - Coach in Lake City, FL
    Recommends
    No opinion of CEO

    I worked at Sitel full-time (More than 5 years)

    Pros

    Opportunity to grow, great training, client discounts

    Cons

    Payscale is pretty low for having to deal with sometime upset customers,

    Advice to Management

    Pay your new hires based on experience!


There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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