Sitel - mindless boring really awful work | Glassdoor
There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

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"mindless boring really awful work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend

I have been working at Sitel full-time

Pros

health insurance... not good health insurance, work in your pj's from home

Cons

The work is awful. they do not care at all about their employees

Other Employee Reviews for Sitel

  1. Helpful (2)

    "Felt like a piece of equipment rather than a person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Card Specialist in Norman, OK
    Current Employee - Credit Card Specialist in Norman, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sitel full-time (More than a year)

    Pros

    - Paid a fair wage. - Coworkers were great. - My direct supervisor was the best boss I've ever had.

    Cons

    - Horrid management. Never have I EVER seen such miscommunication.

    Advice to Management

    If you're going through a possible closure, keep employees informed rather than in the dark.


  2. Helpful (1)

    "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Buffalo, NY
    Former Employee - Customer Care Representative in Buffalo, NY
    No opinion of CEO

    I worked at Sitel full-time (More than a year)

    Pros

    The benefits. The option to work at home definitely helped out in costs for transportation, clothes and such.

    Cons

    Rotating schedules and shift bids. No way you can balance your life that way, even if you work at home.

    No advancement opportunities unless you lived nearby one of their centers or wanted to pack up and move.

    Not very flexible. You can be placed on another campaign involuntarily even though they say it's initially voluntary to transfer. That happened to me.

    Advice to Management

    Be more flexible in scheduling agents and give more opportunities to advance in the work at home environment.

There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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