Sitel - it was a awesome company, hate they closed | Glassdoor
There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

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Helpful (1)

"it was a awesome company, hate they closed"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Birmingham, AL
Current Employee - Customer Service Representative in Birmingham, AL
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Sitel full-time (More than a year)

Pros

Awesome overtime and standard health benefits. .,,

Cons

Holiday and early morning high call volumes

Advice to Management

Try to keep a positive attitude with your team members

Other Employee Reviews for Sitel

  1. Helpful (3)

    "Lied to repeatedly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Angelo, TX
    Former Employee - Customer Service Representative in San Angelo, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Sitel full-time (Less than a year)

    Pros

    Set schedules, decent starting pay, room to move up if you wanted it and were willing to put in the effort. Lots of overtime opportunities for those that needed it.

    Cons

    Management would repeatedly start various bonus programs or incentives then change or cancel them in order to not pay what was promised. Any questions were met with canned responses.


  2. Helpful (3)

    "I just started training last week. They are very thorough. Everyone is very personable and professional."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bethlehem, GA
    Current Employee - Customer Service Representative in Bethlehem, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time (Less than a year)

    Pros

    Best thing is it is a WAH position. The pay is very competitive and good benefits.

    Cons

    I have not experienced a con as of now. I have only been in training for 2 weeks.

    Advice to Management

    My trainer is awesome.

There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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