Sitel - Poorly managed by highly unqalified/unsuitable managers | Glassdoor
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There are newer employer reviews for Sitel

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"Poorly managed by highly unqalified/unsuitable managers"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
Doesn't Recommend

Pros

You get paid for working?

Cons

There appear to be no proper procedure in place for career development.

Advice to Management

There appear to be no proper procedure in place for career development. Time to work on one.

Other Employee Reviews for Sitel

  1. Helpful (1)

    "Great people but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Very fast pace environment; people are great and dedicate;team works; Good place for folks willing to work hard and learn a lots in a short time.

    Cons

    Burn out quickly; Lot of churns; management changes too frequent; no long term strategy; Pay is below average; Loss many talented people who help built up the company

    Advice to Management

    Senior management needs to get back to basic and re-build the company to be great again rather than just greed


  2. Helpful (1)

    "An enjoyable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Exeter, England (UK)
    Former Employee - Technical Support in Exeter, England (UK)
    Recommends

    Pros

    The firm held a meritocracy with regards to promotion. As long as you can get your foot in the door and are prepared to work hard you will succeed.

    Cons

    I believe that hot desks are always a pain. Not having a space of your own can lead to hygiene issues.

    Advice to Management

    I think the place could benefit from Increased training for the employees and other desk staff. It would also be helpful if the employer could offer fair holiday arrangement around xmas time.

There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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