Sleep Number Corporation - Commission puts bandaids on deep wounds | Glassdoor
  1. Helpful (3)

    "Commission puts bandaids on deep wounds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Chat Experience Professional in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Sleep Number Corporation full-time for more than a year

    Pros

    Commission for chat sales, lovely building, great coworkers, bonuses if company does well. Company is diversity friendly.

    Cons

    Low base pay, high stress, overwhelming, abusive customers, not enough power to resolve customer issues. Sometimes policies for resolving tech issues are unclear. Websites needed for resolving customer issues break often. Excessive requests for mandatory overtime during holidays.

    Advice to Management

    Listen to your workers more about stress, you might be able to reduce turnover.

    Sleep Number Corporation2019-11-14
  1. "Store Sales Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time for more than 10 years

    Pros

    Great pay, great product, great coaching and training.

    Cons

    Retail sales, so working holidays and weekends with extending holiday hours.

    Sleep Number Corporation2019-10-29
  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sleep Professional 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time for less than a year

    Pros

    Great pay and oppertunity to learn

    Cons

    High turnover with manegement

    Sleep Number Corporation2019-12-09

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