Sleep Number by Select Comfort - Terrible management, does not value people. | Glassdoor
There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

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Helpful (3)

"Terrible management, does not value people."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager
Current Employee - Store Manager
Doesn't Recommend
Disapproves of CEO

Pros

The company makes a good product that has many benefits for consumers. The hours are flexible and you don't have to take your work home with you very often. There really is a need for this product, which makes selling it fairly gratifying.

Cons

The pay is absolutely terrible, an average manager will make around $30,000 and a great store manager will earn around $50,000. The companies upper management has changed for the worse over the last year or so. In order to be promoted you need to be "in" with the new crowd. With this new management came a new belief that the people don't really matter to the companies success. They truly feel that they have a product that can sell itself and the people are expendable. They have therefore slashed the pay of the store managers, and sales people. This philosophy has gotten them into some pretty terrible times as turnover increases and the quality of the sale force decreases. The upper management is completely over matched, especially at the regional vice president level and above. Of course because of this mismanagement the market manager level is decreasing as is the talent at the store manager level. In other words the company is in a death spiral and imploding onto itself.

Advice to Management

Please change the retail VP and the regional VP's who work under her. How long does it take to realize that a hiring mistake was made and needs to be fixed.

Realize that your product is difficult to sell and it requires talented people to sell it. Your philosophy needs to stop being so product focused and become more people focused. For your company to succeed you need great people, the product will fail on its own.

Other Employee Reviews for Sleep Number by Select Comfort

  1. Helpful (3)

    "A great product and a terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The product is amazing, great employee discounts, benefits are average, hours are flexible

    Cons

    Terrible leadership from CEO down to District Manager level. VP of Retail Sales is not qualified to be in her position and has been a major cause of companies down slide. Only woman, under this current leadership, have any chance of moving up. Leadership is near sighted and throws money at the problems. Focus is on processes, not people. Career path is non-existent, feedback is vacant and performance appraisals are not worth a penny. The only thing that will save this company is an overhaul of leadership from C.E.O down to Regional Managers

    Advice to Management

    Please quit!!


  2. "Select Comfort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Greenville, SC
    Former Employee - Manager in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number by Select Comfort (More than 5 years)

    Pros

    Excellent pay and commission scale

    Cons

    Long hours. High pressure sales

There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

See Most Recent

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