Sleep Number by Select Comfort - Do NOT work there | Glassdoor
There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

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Helpful (4)

"Do NOT work there"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Boston, MA
Current Employee - Sales Associate in Boston, MA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Sleep Number by Select Comfort full-time (Less than a year)

Pros

It is most difficult to find twenty words for Pros on working for this company, whereas there are no Pros.

Cons

They have taken a very good product, and have turned their sales approach into a 3 pronged outdated and obnoxious system. One third carnival barker at the OZ.....one third boiler room telemarketing, harassing current owners of their product....the other third ....actually selling the bed....all the while brow beating customers into the highest margin add ons....

Advice to Management

Hand in your resignations

Other Employee Reviews for Sleep Number by Select Comfort

  1. Helpful (4)

    "Great product, shifting culture focused on promoting women and 100% managing by spreadsheet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Indianapolis, IN
    Current Employee - Store Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sleep Number by Select Comfort full-time (More than 8 years)

    Pros

    Fantastic pay for retail made over $90,000 in good years 45-50 hours a week. Good product when you work for a good DM, you life work balance is great.

    Cons

    Constant change, upper management is so out of touch. The expectations are shifting forcing managers to be in store long hours without productive things to do. With the new CEO as of 2012 we have seen a consistent slide in work life balance, sales, and employee incomes. The CEO has not taken any personal responsibility for her actions and has fired multiple people for carrying out her directives and them not working. She let numerous seasoned managers to and replaced each with a female usually under qualified.

    Cult like environment, "we don't sell beds we change lives, if people don't get that find people that do."

    Advice to Management

    Shelly, find the right CEO and step back into a marketing and operations roll before we end up with a single digit stock price. If you make a mistake don't fire people, take responsibility and move on.

    Finally, don't be so worried about promoting women, get the right people in the right roles.


  2. Helpful (2)

    "Good place to work for many years now not so much at least for Inside phone sales positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Plymouth, MN
    Current Employee - Sales Representative in Plymouth, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sleep Number by Select Comfort full-time (More than 10 years)

    Pros

    Benefits ok fellow employees great good working conditions.

    Cons

    Commission structure in constant flux goals much too high for the call volume. Company not supporting the phone sales people at all the focus is on sending people to the stores or the website only.

    Advice to Management

    Listen to your employees sometimes they do know things that can help you. Surveys have been done several times with similar results each time but little action to correct the problems.

There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

See Most Recent

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