Sleep Number by Select Comfort - Sleep Professional | Glassdoor
There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

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Helpful (1)

"Sleep Professional"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sleep Professional
Former Employee - Sleep Professional
Recommends
Neutral Outlook
No opinion of CEO

I worked at Sleep Number by Select Comfort full-time (Less than a year)

Pros

The good about Sleep Number is that the store only had a few employees and they were all quality teammates. For that reason, you gained exceptional friends as well. Also, Sleep Number has created a distinct and recognizable brand that has a loyal following from their customers. There were many times when people that owned and loved their beds would stop by and give an impromptu testimonial while I was talking with a potential customers.

Cons

The bad of of working as a sales professional at Sleep Number is that there were days when the store wouldn't have one customer come to store. If and when a customer came to buy there was a 1 in four chance that the customer would be yours. Sometimes the numbers fall in your favor and many times they didn't. With foot traffic being so slow at times, the line between sales professional and telemarketer become blurred. There were days when a minimum of 25 calls to a list of customers was expected. Lastly, to say that the systems that are used are outdated would be an understatement.

Advice to Management

Update the systems.

Other Employee Reviews for Sleep Number by Select Comfort

  1. Helpful (1)

    "Client driven company, Heavy push on sales force."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sleep Professional in Sacramento, CA
    Former Employee - Sleep Professional in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sleep Number by Select Comfort full-time (More than 3 years)

    Pros

    Great product with great concept and innovative product. Customers are the main asset to this company. Sleep Number does really care about customers and their sleep/health.

    Cons

    Commission structure is tiered and set to where its tough to jump in to the next tier to actually get that desired paycheck. Years past the goals were more realistic but goal hikes have made it very tough to achieve 100%. Benefits are very minimal and lead generation can be tough when you are standing at the door in the mall.

    Advice to Management

    Have marketing do a better job at getting new and old customers in the door rather than rely on cold calling old and cold leads all day


  2. Helpful (3)

    "Honestly, the WORST leadership I have ever experienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Broomfield, CO
    Former Employee - Sales Associate in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sleep Number by Select Comfort full-time (More than 3 years)

    Pros

    None really. Except may some good quality co-workers.

    Cons

    Select Comfort wants to control everything you do. Sales goals are the only focus. Next to never promotions from within the company. Independent thinking is frowned upon, just do as you are told. Most upper management is out of touch with the stores and have little to no interpersonal skills. Have lost countless good quality people because of poor leadership and the wrong people in management. Here it is: when you have management who use themselves as the standard, and that standard is incompetent, you multiply that incompetentcy over and over. Just ask any ex-employee. Selling high end product is not easy and the company could care less if you leave. This is the truth folks.

    Advice to Management

    Resign and start over with good quality people in all management postions

There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

See Most Recent

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