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      Growth guaranteed at well-being’s sacrifice! - Account and Customer Success Manager Smarking Employee Review

      2.0
      May 26, 2022
      Account and customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing growth opportunities — you’ll get great experience and learn a lot about the industry - Role is fully remote with business travel - Exposure to many industry players across diverse set of verticals - Rapid character building

      Cons

      - Lack of resources, hiring managers consistently struggle to onboard new folks - Lack of hiring diversity (talent is highly male dominated) - Lack of continuous product maintenance - Lack of insight into long term company road map - Unusually high rate of turnover - Unclear company priorities and unrealistic goal setting - CEO has a tendency to micromanage direct reports - Benefits are good, compensation is inadequate

      Explore other reviews about Smarking

      5.0
      Nov 4, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed remote work environment with room to grow

      Cons

      Small company, many job roles under one title

      5.0
      May 2, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Culture: a group of mission driven people dedicated and passionate, also nice and fun! - Technology & products: one of the only of its kind - advanced data pipelining and ETL platforms to centralize and unify the parking industry's tremendous amount of real time data; ML algorithm based dynamic pricing engine - Smarking made it happen in parking for the first time after people talking about if for so long; SmartPass - flexible & digital parking with full integrations with parking access and payment systems - open the access to thousands of garages with your phone - Customers: Smarking works with leaders from commercial real estate, municipality, and parking management worlds, and the customers are absolutely amazing to work with - at Smarking we treat customers like team members!

      Cons

      We are a bit short handed right now and things can get busy - we need to continue the hiring!

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