SmartBrief - Invaluable career experience | Glassdoor
There are newer employer reviews for SmartBrief
There are newer employer reviews for SmartBrief

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"Invaluable career experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Washington, DC
Current Employee - Manager in Washington, DC
Recommends
Neutral Outlook
Approves of CEO

I have been working at SmartBrief full-time (More than 3 years)

Pros

A great culture that encourages collaboration and professional development. A great place to start for entry level positions and mid level management.

Cons

Getting promoted beyond the mid level management is not impossible but extremely difficult. The common turnover deals with entry level positions with a few management positions. VPs and Senior Managers tend to get hired from the outside. I'd advise a new employee to consider their time at SmartBrief to have the shelf life of 2 years.

Advice to Management

Open up the communication about larger goals that transcend beyond the quarterly check ins. Many managers lack true leadership to expose and guide to the larger goals at hand.

Other Employee Reviews for SmartBrief

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartBrief full-time

    Pros

    This is the best time ever to be selling digital advertising and SmartBrief is great in the sense that you get an unprecedented amount of responsibility so early on in your career-- if you work hard, it will pay off and there is uncapped commission which really is rare these days. We are working among some extremely talented people and everyone should take advantage of their willingness to be a mentor-- especially recent grads- you'll learn a lot.

    The office environment is great- everyone really gets along and recently SmartBrief started a softball team so it's a great way to spend more time with people in other departments. This summer each department has been hosting their own happy hour for the rest of the company, which has been a lot of fun.

    It's disappointing to see so many complaints about HR- it seems like some people forget that as we expand into a larger organization, we also have to go through some learning curves. In the past year HR has brought on an incredible talent team, and it is amazing to watch the change in how we go about bringing on new talent, as well as developing the talent already here at SmartBrief. Whether you take advantage of it, that is up to you.

    Cons

    There is low pay for entry level positions until you get promoted into an AE role and can start making commission- but if you bust your ass for a year then it's totally worth it.

    Advice to Management

    Start being harder on people who don't make their quotas-- there should be no excuse, since they set them.


  2. Helpful (1)

    "SmartBrief...great company, great culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SmartBrief full-time (More than 3 years)

    Pros

    SmartBrief delivers and excellent product for B2B advertisers that yield results. In the crowded B2B world, email is king and SmartBrief has that figured out.

    Professionally, the company has 2 high quality modern offices--DC/NY, with a great culture and a real understanding of work/life balance. Nobody is looking over your shoulder. There is an inherent trust that we are all adults and we are all self-motivated and that we want to do a good job. So if you have to stay home to meet the cable guy, that's ok. Do your job, get online and work as if you were in the office. No problem.

    Cons

    The organization is a bit too flat. It is great for young people, but hard to grow the more senior you are in title/experience. When you've gotten all you can out of the organization you need to look outside for the next opportunity. I have seen excellent talent walk out the door due to limited opportunities.

    As with many a small company, the growth opportunities are limited so you have to be prepared to check your ambitions at the door.

    Advice to Management

    Move people around. Foster talent, spread the wealth, but don't be afraid to make unpopular decisions. Ask the hard questions. Stay engaged.

    Unfortunately, SmartBrief suffers from a lack of decisiveness. For a small company decisions are not made quickly and employees suffer as a result. Further, there seems to be a small committee of a few who make all of the decisions without proper checks and balances.

There are newer employer reviews for SmartBrief
There are newer employer reviews for SmartBrief

See Most Recent

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