SmartPractice - A solid place to be as long as you aren't aiming for the top | Glassdoor
There are newer employer reviews for SmartPractice
There are newer employer reviews for SmartPractice

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"A solid place to be as long as you aren't aiming for the top"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Phoenix, AZ
Current Employee - Sales in Phoenix, AZ
Recommends

Pros

They provide pretty good benefits, and shortened work weeks and some progressive work policies. There are lots of different areas to be involved in so there is room for lateral movement. If you are willing to wait you may find yourself moving up the ladder. The best places to be are in the administration areas. These places are less demanding and have better options for advancement. The review process and HR are pretty solid. For the most part people are honest about performance and the company has done their best to work with difficult employees.The environment is fun and they do promote work life balance.

Cons

The management team is very "supportive". However there appears to be a real disconnect between what they say and what they do. Money is the real bottom line no matter what happens. There is a lot of religion in the office also. Seems like we have to pray for people a lot if there are personal issues within their families. It is hard to really move up. This is especially true if you are in production or in sales. Production has a lot of migrant workers and they are always causing problems with quality. Staff in either side are made to believe they are not a number when they really are. See the comment about the bottom line.

Advice to Management

If you were willing to pay more for quality people, or invest in them in clear ways to make them into quality staff, then they would likely stay longer, and increase profits in the long run.

Other Employee Reviews for SmartPractice

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartPractice full-time

    Pros

    Great opportunities for advancement. Casual work environment, shorts in the summer. Everyone helps you maintain a healthy work/life balance. They care about their employees!

    Cons

    Location and too few observed holidays.

    Advice to Management

    Keep up the good work.


  2. "No thanks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer
    Former Employee - Graphic Designer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SmartPractice full-time

    Pros

    Free medical care and prescriptions.

    Cons

    way too much work and not enough employees to handle. It was rare for me to get off on time, many nights I worked till 9 or 10 pm just to keep up with the workload. Insurance was worthless. Management has no respect for team members.

    Advice to Management

    Respect employees, appreciate and reward hard work and long hours.

There are newer employer reviews for SmartPractice
There are newer employer reviews for SmartPractice

See Most Recent

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