Website is worthless - Photographer SmartShoot Employee Review

1.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

A few good gigs come though.

Cons

They take a huge cut of your pay. Website login doesn't work most of the time, leaving you unable to even submit a bid. All in all, a waste of time.

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SmartShoot Response
8y
Thanks for the review! We have two types of jobs 1) where our partners tell us what to pay creatives and 2) where creatives tell us what they want to be paid. Unfortunately, there is nothing we can do about the first type as that is up to our partners. For the second type, all creatives are subject to the same "rake". So if you want to make $1000, simply bid $1200. Everyone is on a level playing field. Hope this helps! Regarding any tech issues, we are constantly building and releasing. I hope your issue was resolved shortly after you posted this and encourage you to reach out to our customer service team in the future.

Explore other reviews about SmartShoot

5.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, will work with beginners. Schedule on your own time

Cons

Erratic workflow, no communication as to why there are or aren't assignments available

4.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy to find a client

Cons

Smart Shoot is arguably the worst at communication. The employees are rude to the photographers and never help when we have questions. They constantly screw over the photographers financially and are NEVER available to help even though they send a message for every client project saying to call if we have an issue. They do not respond or call back in a timely fashion, if at all. No matter how professional I keep it they always have a less than professional and sometimes borderline inappropriate responses. They lie and do not listen or read your messages then reply with an unhelpful answer, ignoring all the important things you mention or ask. They just care about getting money for themselves and do not care whether their employees are paid or taken care of.

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