SmartZip Analytics - Smartzip leads the way | Glassdoor
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There are newer employer reviews for SmartZip Analytics

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Helpful (1)

"Smartzip leads the way"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Account Executive in Pleasanton, CA
Current Employee - Senior Account Executive in Pleasanton, CA
Recommends

Pros

The environment at Smartzip is contagious. All of the people here work incredibly hard for the common goals of the company. Upper management is very open to suggestions and positive input. You can learn more in a few months working at a successful start-up like Smartzip than you can in years at any other company. Here at Smartzip, you're not just another cog in the wheel. I've never felt more valued as a part of a company before now.

Cons

They're growing so fast that the office may soon become over-crowded.

Advice to Management

Keep up the quality work.

Other Employee Reviews for SmartZip Analytics

  1. "Great Company to Work For"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SmartZip Analytics full-time

    Pros

    will get you great experience and help you grow in an office environment that is a fast growing and big start up too.

    Cons

    sometimes the hours can be long but thats expected


  2. Helpful (8)

    "Wouldn't recommend..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SmartZip Analytics full-time

    Pros

    The people who work here are fantastic, for the most part.

    You do get perks, like health insurance for yourself is paid for completely by the company, bagels or donuts every Friday, unlimited coffee, soda, snacks (only cereal & goldfish), fresh fruit delivered every Monday.

    Expenses are paid quickly, no waiting months and months for expense checks, provided that you do the work and submit your reports on time.

    You have an awesome work/life balance here.

    Cons

    Executives - hilariously out of touch. Create lofty goals that aren't just lofty, but completely unattainable.

    Engineering - product is super buggy. That's all people ever talk about. When will we fix a, b, c, d, e, f, g, h, i, and so on and so forth until you finally think that one thing is fixed, before realizing they didn't fix it at all, and instead created a complex work-around solution to the problem that doesn't solve anything, really.

    Sales - be prepared for a revolving door of sales people. A common phrase heard around here: "new sales guy.... should I bother to learn his name?" Also, rampant sexism in the sales team.

    Client services - these people by far work the hardest, get paid the least, and have to deal with the most criticism and anger from both management, executives, AND clients. Give everyone in client services a blanket and a cookie, they need a break.

    Pay - which brings me down to this. Pay.

    Everyone here is underpaid, and it shows. Engineering doesn't work as hard as they typically do in other workplaces, as they're significantly underpaid (and they know it!). And then because engineers don't work as hard, the product suffers. And then when the product suffers, Sales and Client Services suffers because they're directly dealing with clients who have paid a significant amount of money for this product that is buggy/broken. And then after a while, client services and sales both get disillusioned with the company, between the buggy product, and the low pay, and that explains your high turnover rate.

    Also, don't expect to get promoted here. It won't happen.

    Advice to Management

    You know employee morale is low. Do something about it!

    SmartZip Analytics Response

    Mar 7, 2017 – HR Director

    Thank you for taking the time to share your feedback. We appreciate hearing both sides of your experience. We're glad that you enjoyed the amazing people on our team and some of the many benefits ... More

There are newer employer reviews for SmartZip Analytics
There are newer employer reviews for SmartZip Analytics

See Most Recent

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