"Great People, Great Perks, Great Work-Life Balance"
5.0
★★★★★
Work/Life Balance
★★★★★
Culture & Values
★★★★★
Career Opportunities
★★★★★
Compensation and Benefits
★★★★★
Senior Management
★★★★★
Current Employee - Senior Managerin Boston, MA
Recommends
Positive Outlook
Approves of CEO
I have been working at SmarterTravel full-time for more than a year
Pros
-Part of the TripAdvisor family
-Amazing and reputable brands: Airfarewatchdog, Oyster, SmarterTravel.com, Family Vacation Critic, Jetsetter, and What To Pack
-Teams take accountability and are passionate about their work
-Free lunches are served 2x a week
-Sweetgreen delivery outpost on other days of week
-Great office location next to TD Garden
-Consistently have All Hands with transparency into how business is going
-Amazing upper management team with easy access (no closed-door policy)
-Dog friendly office
-Unlimited snacks
-Good work environment
-Stand-up desks and Balance Board rentals (to work on that core!)
- Summer Fridays
-Happy Hour 4pm Every Friday
-Flexible work from home policy
-Travel stipend that increases for each year you work
-Potential for Restricted Stock Units
-401k Matching Policy
-Partnerships with many gyms around the city
Cons
-There was a morale issue when I first started, due to many employees moving over to the TripAdvisor side, which can be seen as a con. However, management took issues extremely seriously and have implemented ways to improve morale.
-Lunch options aren't always the healthiest, but I can't really complain about a free lunch
Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you've found that to be the case. We're also happy to hear that you enjoy the office perks! Our goal is to create a space that employees enjoy working each day as well as feel comfortable. We appreciate hearing that we’re succeeding on that mission.
I feel truly valued here. The leadership team does an impeccable job at making sure their employees are happy and thriving. They always look for constructive feedback and create a fun working environment with perks such as free bagels, happy hours, catered lunches, etc. (not to mention you get the benefit of a smaller company but the perks of a large company with the parent being Tripadvisor).
Also, Sarah Hodkinson rules and is loved by all. You will not find a better leader out there.
Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.
I worked at SmarterTravel full-time for more than 3 years
Pros
-Focus on the professional development of their employees
-If you prove yourself, there are opportunities to move to different roles within the department
-innovative and always trying to do things better and more efficiently
-always something new to learn
-great people to work with, company provides many opportunities to develop relationships with coworkers
Cons
I had no negative experiences. My only reason for leaving was a career switch to a career that could not be accommodated within the company.
Thank you for sharing your positive experience with us. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development, so we're happy to hear that you found that to be the case.
SmarterTravel
Employee Review
"Great People, Great Perks, Great Work-Life Balance"
I have been working at SmarterTravel full-time for more than a year
Pros
-Part of the TripAdvisor family -Amazing and reputable brands: Airfarewatchdog, Oyster, SmarterTravel.com, Family Vacation Critic, Jetsetter, and What To Pack -Teams take accountability and are passionate about their work -Free lunches are served 2x a week -Sweetgreen delivery outpost on other days of week -Great office location next to TD Garden -Consistently have All Hands with transparency into how business is going -Amazing upper management team with easy access (no closed-door policy) -Dog friendly office -Unlimited snacks -Good work environment -Stand-up desks and Balance Board rentals (to work on that core!) - Summer Fridays -Happy Hour 4pm Every Friday -Flexible work from home policy -Travel stipend that increases for each year you work -Potential for Restricted Stock Units -401k Matching Policy -Partnerships with many gyms around the city
Cons
-There was a morale issue when I first started, due to many employees moving over to the TripAdvisor side, which can be seen as a con. However, management took issues extremely seriously and have implemented ways to improve morale. -Lunch options aren't always the healthiest, but I can't really complain about a free lunch
SmarterTravel Response
July 16, 2019 – Recruiting Operations Coordinator
Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you've found that to be the case. We're also happy to hear that you enjoy the office perks! Our goal is to create a space that employees enjoy working each day as well as feel comfortable. We appreciate hearing that we’re succeeding on that mission.
Other Employee Reviews
"A true hidden gem!"
I have been working at SmarterTravel full-time
Pros
I feel truly valued here. The leadership team does an impeccable job at making sure their employees are happy and thriving. They always look for constructive feedback and create a fun working environment with perks such as free bagels, happy hours, catered lunches, etc. (not to mention you get the benefit of a smaller company but the perks of a large company with the parent being Tripadvisor). Also, Sarah Hodkinson rules and is loved by all. You will not find a better leader out there.
Cons
Truly can’t think of one.
SmarterTravel Response
July 16, 2019 – Recruiting Operations Coordinator
Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.
"Great company - truly focuses on professional development of their employees"
I worked at SmarterTravel full-time for more than 3 years
Pros
-Focus on the professional development of their employees -If you prove yourself, there are opportunities to move to different roles within the department -innovative and always trying to do things better and more efficiently -always something new to learn -great people to work with, company provides many opportunities to develop relationships with coworkers
Cons
I had no negative experiences. My only reason for leaving was a career switch to a career that could not be accommodated within the company.
SmarterTravel Response
July 16, 2019 – Recruiting Operations Coordinator
Thank you for sharing your positive experience with us. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development, so we're happy to hear that you found that to be the case.
Discover more reviews about SmarterTravel.