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Smartsheet

Engaged Employer

Smartsheet

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Employee Review

  1. 5.0
    Current Employee, less than 1 year

    Great company and team. Winning culture. Infinite potential.

    Mar 16, 2022 - Anonymous Employee in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The product, team, leadership, comp and benefits are all outstanding. The onboarding process is seamless and comprehensive. The company invests in its employees.

    Cons

    Some growing pains, a learning curve with many new systems including Smartsheet for internal use. You’re somewhat of a small fish in a hyper growth pond. No real serious cons so far.

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    4 people found this review helpful
  1. 5.0
    Current Employee, more than 1 year

    Overall a good experience

    Jul 26, 2022 - Account Executive, Majors 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people on my team and my direct manager and director are genuine people and easy to work with, and they put their people first in my experience. If you're performing well, you have autonomy. My manager isn't a micromanager, but your mileage may vary. There is a respect for employees' work life balance. Things are fairly well organized, and I feel like I am set up to succeed (and have). I can get behind the product and sell the value with confidence. Strong culture of promoting from within.

    Cons

    Administrative processes can be slow. It feels like there are approvals for your approvals. Support is slow. To be fair, there are a ridiculous amount of end users being supported, so it's not bad for the circumstances. But if you have an urgent issue, it will take a while, even with escalations. The pay could be more competitive. It's not bad, but I know I can be paid more elsewhere as recruiters reach out to me aggressively. But I value other aspects of my job enough that it's been worth sticking around.

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    1 person found this review helpful
  2. 5.0
    Current Employee, less than 1 year

    Best Company & Culture

    Jul 19, 2022 - Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance Authentic people GREAT CULTURE

    Cons

    NONE - not even joking

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Smartsheet photo of: Chalkboard in kitchen area.
Smartsheet photo of: Women in tech
Smartsheet photo of: New hire orientation
Smartsheet photo of: Smartsheet's engineering team presenting its release artwork
Smartsheet photo of: Smartsheet CEO Mark Mader accepting a Best Workplace award
Smartsheet photo of: Opening bell
Smartsheet photo of: Bellevue team members watching Smartsheet list on the NYSE
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