Smile Reminder - Fun environment. Great management team that cares. Great CEO | Glassdoor
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There are newer employer reviews for Smile Reminder

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"Fun environment. Great management team that cares. Great CEO"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Lehi, UT
Current Employee - Anonymous Employee in Lehi, UT
Recommends

Pros

Great office space with great people. The management team really cares that each person succeeds in their job. The company is growing very quickly and the atmosphere is always active and busy. Great break room with unlimited soda and monthly lunches and themes. The benefits and pay are great for Utah compared to what else is available out there. The company is only growing so your job is secure. All you need is a willingness to want work hard and have a good attitude. I love working here. The CEO took the time to even train the customer support and answer questions. He tries to be really hands on even though he is really busy.

Cons

Growth is so fast that sometimes training for new employees slips through the cracks.

Other Employee Reviews for Smile Reminder

  1. Helpful (1)

    "DO NOT WORK HERE IF YOU WANT A FUTURE"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Lehi, UT
    Former Employee - Customer Support Representative in Lehi, UT
    Doesn't Recommend

    Pros

    Support staff are awesome to work with. Engineering Dept is weak at best on the ability to push out quality work. New features always released full of bugs.

    Cons

    CEO is very self oriented, takes all the credit for the hard work of others, Engineering Staff are incompetent and arrogant.

    CEO has put a "cap" on salaries for certain positions in the company, once you reach the cap, you will never get another raise.


  2. Helpful (2)

    "Up & Coming Company, but can be a Game of Office Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Smile Reminder full-time

    Pros

    Smile Reminder (now called Solution Reach) has a solid product offering which is really beneficial to its customers. You can be proud of what they are doing and how fast they are growing. It's amazing. Also, some of the people there are really good people. Working there can be very fun. I enjoyed my time there till the very end. I was not fired, but I did leave.

    Cons

    Some of the management/lead people are quick to want to fire for people for petty reasons. You can fly under the radar for awhile and all is good and well in your department, enjoying your job and the people you work with, but be careful not to say the wrong things to the wrong person. (Just one or two people. You'll figure it out if you've been there awhile). I've seen them let 5 people go within a few months. Some of the firing seems reasonable enough but after awhile you might also see a trend of small random reasons for letting people go. Also, don't expect much in terms of raises.

    Advice to Management

    You should consider your employees your best asset. Hiring good talent and rewarding them is a gain for you. You should also make an effort to increase moral. Employees talk nervously when many people are let go or choose to leave and when they feel like they can't be free to express how they really feel for fear of retribution.

There are newer employer reviews for Smile Reminder
There are newer employer reviews for Smile Reminder

See Most Recent

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