Smith.ai - A Great Place to Work | Glassdoor
  1. Helpful (10)

    "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Receptionist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smith.ai full-time for more than a year

    Pros

    Smith.ai really has a family like atmosphere. Granted, you work remotely, and likely have not met your co-workers in person, the ability to connect and relate with so many individuals is amazing. The owners, Justin & Aaron are actively involved and communicate regularly with the team. They constantly searching for feedback on things that can improve, and that says a lot about who they are and the company they run. There are numerous roles that you can take on to advance your career. The team is constantly growing and new positions are frequently formed to fit the needs of both the company and the employees. If you want to work for a company where your voice is heard and you can make a difference, where you are able to grow both professionally, and personally, then Smith.ai is just what you are looking for.

    Cons

    Smith.ai is still a young company, with that comes growing pains of course. Things are constantly changing as the company finds new and better ways to operate. New policies are implemented regularly to keep up with the ever growing team. The work environment is fast paced, if you do not work well under pressure, you likely will not be a good fit. There are days when stress levels are very high, customers are rude and co-workers aren't the friendliest (but hey, you work remotely so you don't have to get dressed to leave the house ;)) You get Holiday's off, but they are not paid which can lead to a smaller than normal paycheck, overtime is not permitted. Pay is reasonable considering you are working from home, you aren't putting gas in your car and you won't need a new wardrobe- however it is on the lower side when you look across the board at what others in similar positions are paid.

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    Smith.ai2019-03-16

Other Employee Reviews

  1. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Receptionist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smith.ai part-time for less than a year

    Pros

    Work from home, great work environment, friendly and helpful coworkers and management, schedule accommodating

    Cons

    None. I absolutely love working with Smith.Ai

    Continue reading
    Smith.ai2020-03-15
  2. "Easy money"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Receptionist in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Smith.ai part-time for more than 3 years

    Pros

    Easy money to make.

    Cons

    No cons. You’re working from home doing something very easy. Don’t rely on this job as your main income.

    Smith.ai2020-03-02

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