Smiths Medical - Promising, but hindered greatly by micro-management and poor customer support | Glassdoor
There are newer employer reviews for Smiths Medical
There are newer employer reviews for Smiths Medical

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Helpful (2)

"Promising, but hindered greatly by micro-management and poor customer support"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Keene, NH
Former Employee - Sales Representative in Keene, NH

Pros

Decent pay vs competition ... nice array of representatives.

Cons

BACKORDERS! Terrible support from home office. You are on an island.

Advice to Management

Clean house and cut back on red tape.

Other Employee Reviews for Smiths Medical

  1. Helpful (1)

    "It is ok for a new rep just starting in the field"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Disapproves of CEO

    Pros

    I have been part of the best Sales Team ever... Great people in the field.

    Cons

    They make it impossible to consistently earn commission. If the Sales Force is earning commission, they will change the comp plan (mid year) and take back commision already paid.
    It is easy to sell but impossible to maintain current business due to backorders and supply chain issues.

    Advice to Management

    Marketing should not be over sales. The Sales Team should have their own leadership, someone with a sales back ground. Smiths Medical should value your Sales Team and protect their income from supply chain issues.


  2. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Saint Paul, MN
    Current Employee - Senior Engineer in Saint Paul, MN
    Recommends
    Approves of CEO

    Pros

    Smiths Medical in St. Paul is the world headquarters for Medical so the business is growing and will continue. They allow a flexible schedule which allows freedom for employees to adjust their schedule on a daily basis.

    Cons

    Low volume manufacturing. Hard to standardize operations. There is also a focus on reducing the standard cost which hurts the operations depts.

    Advice to Management

    N/A

There are newer employer reviews for Smiths Medical
There are newer employer reviews for Smiths Medical

See Most Recent

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