Social Security Administration - Fulfilling career choice. | Glassdoor
There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

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Helpful (2)

"Fulfilling career choice."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Expert in Brooklyn, NY
Former Employee - Technical Expert in Brooklyn, NY
Recommends
Approves of CEO

Pros

Daily experience truly helping people in need.

Cons

Rampant nepotism in recent years.

Advice to Management

Remember why the agency exists. Customer/public service needs to take precedence over statistics and meeting quantified goals at the expense of quality of product and service.

Other Employee Reviews for Social Security Administration

  1. Helpful (2)

    "It completely changed my perceptions of how Government is run and its potential efficiency"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Akron, OH
    Current Employee - Claims Representative in Akron, OH
    Recommends
    Approves of CEO

    Pros

    Very Efficient place, using less than 1 dollar to administer out $99 in benefits. The communication within Social Security Administration is amazing. People there are willing to bend over backwards to help you. You have so much responsibility and influence over people's daily lives.

    Cons

    The programs and policies are set by laws, so they cannot be changed easily. Communication flows better than most places, but there is still barriers because of the size of the organization.

    Advice to Management

    You have listened and taken care of your employees, please continue to share information.


  2. Helpful (2)

    "Modern day slavery, they work you to death with cases, don't train you properly for the work/workload!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Woodlawn, MD
    Current Employee - Claims Examiner in Woodlawn, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Job security- it's considered an essential position- in case of a govt shutdown, you will still get paid, though it may get delayed.

    Cons

    Terrible training program, unprofessional, deceiving in the hiring process as far as what expectations and responsibilites of job are, the moral is very low, employees are "stuck" at SSA.

    Advice to Management

    Restructure the entire classroom training, hire more professional workers, fire or retire workers who don't produce.

There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

See Most Recent

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