Social Security Administration - Great place to work and grow. | Glassdoor
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There are newer employer reviews for Social Security Administration

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Helpful (1)

"Great place to work and grow."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
No opinion of CEO

I worked at Social Security Administration part-time (More than a year)

Pros

Longevity with the government. and great pay

Cons

Had a hiring freeze
Could get complacent

Other Employee Reviews for Social Security Administration

  1. Helpful (3)

    "Making a difference in people's lives, trying to remain engaged."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time

    Pros

    Helping the public understand SSA's crazy benefit system is the best part of my day. Good benefits and job security.

    Cons

    Trying to outwit outdated computer systems from before I was born in order to get the public something Congress mandated about 40 years after the computer system was designed = not fun. Lots of politics. Lots of nepotism. If you are a master of social baloney, you will shine.

    Advice to Management

    Learn to figure out which people just are full of baloney and which actually work. Then recognize the people who actually work not just the people who brown nose, are related to those in power, and / or are full of baloney.


  2. Helpful (1)

    "Great coworkers; poorly-managed agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative
    Former Employee - Claims Representative
    Negative Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time (More than a year)

    Pros

    * Decent pay, good benefits

    * The satisfaction of putting claimants into pay status

    * Collegial atmosphere

    * Meet interesting people

    Cons

    * Agency is understaffed, underfunded, and poorly run; highest levels of management frequently don't seem to understand the pressures field office employees face.

    * Massive, endless workload

    * Applicants are occasionally hostile or otherwise emotional

    * General pervasive sense of hopelessness and impending doom as the SSA collapses under the combined weight of tens of millions of baby boomers.

    * Terribly outdated claims processing software.

    Advice to Management

    * Stop trying to push online services as the be-all, end-all solution for the SSA's massive claims backlog; it doesn't save much time, considering that the system can't even handle about half the claims the SSA handles & regulations require that a claims rep must review every online claim in person.

There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

See Most Recent

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