Social Security Administration - Not that bad, could be much better | Glassdoor
There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

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Helpful (1)

"Not that bad, could be much better"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Authorizer in Chicago, IL
Former Employee - Claims Authorizer in Chicago, IL
Recommends
Neutral Outlook
No opinion of CEO

I worked at Social Security Administration full-time (More than 5 years)

Pros

Great benefits, ok pay, training available

Cons

repetitious workload. non merit based promotions. often stuck in the position you're hired in unless you know the right people.

Advice to Management

Try promoting people who dont have relatives who work at SSA.

Other Employee Reviews for Social Security Administration

  1. "Positive and eye opening!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in Indianapolis, IN
    Current Employee - Service Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Social Security Administration full-time (Less than a year)

    Pros

    Fast paced, great staff, never a dull moment, and friendly environment.

    Cons

    High work load, lack of staffing, high pressure and lack of funding.

    Advice to Management

    Think outside the box.


  2. Helpful (4)

    "BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Authorizer in Philadelphia, PA
    Current Employee - Benefit Authorizer in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Can wortk credit hours; decent pay

    Cons

    I have worked here for over 20 years:
    - Promotions are based on (a) if a family works (or worked) in the building, (b) you are friends with a manager, (c) you clear cases off a list, even if it is done wrong.
    - If you haven't had a promotion in 5 years, you never will.
    - All excess work loads are dumped on the Benefit Authorizers
    - Mgmt asks for ways to improve the system, then immediately gives you reasons why the improvements can'tbe done
    - Leave requests are not done on a true seniority basis - it is done on a "roster system". The list was recently re-ordered and based by seniority, however, a 2-year employee can still bump a 30-year employee.

    Advice to Management

    Nothing I say will ever change anything because they are all just playing a game.

There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

See Most Recent

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