SolarCity - Empty promises and total chaos - definitely avoid | Glassdoor
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There are newer employer reviews for SolarCity

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Helpful (18)

"Empty promises and total chaos - definitely avoid"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Mateo, CA
Former Employee - Anonymous Employee in San Mateo, CA
Doesn't Recommend
Disapproves of CEO

I worked at SolarCity full-time

Pros

You start out feeling like you are contributing to helping the environment, but that goes away quickly. The office and facilities are nice.

Cons

-Upper management definitely acts before it thinks. Examples: Laying someone off only to hire someone to replace them in less than 3 months, relocating an entire department to Las Vegas and then laying everyone off.
-Constant reorganization of departments and reporting structure. Constant title changes (with no compensation bump, of course) so no one really ever knows what anyone else is doing at a given time. Major passing of the buck going on here.
-Unrealistic deadlines and quotas
-They advertise growth opportunities, but when I asked for support in exploring a position in another department I was squashed and completely discouraged. I think it blacklisted me so when it came time to reduce my department I was first to go.

I would absolutely not recommend this company to anyone. Don't be fooled by all the smoke and mirrors and impressive stock prices!

Advice to Management

Managers should be accountable. There are a lot of selfish egos in the SolarCity game, guys who want green-tech on their resume for a year or so but have really no idea what they are doing. I think the guys at the top (CEO) have good intentions, but the guys they bring in to make things happen screw things up big time and employees consistently suffer.

Other Employee Reviews for SolarCity

  1. Helpful (2)

    "It is very exciting to be part of a growing company that is changing the way energy is consumed in the country!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Energy Consultant in Denver, CO
    Current Employee - Field Energy Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarCity full-time (More than a year)

    Pros

    Great mission, positive leadership, good management, willing to listen for ideas to make company better, good benefits.

    Cons

    Because we are a young company we go through growing pains and sometimes don't always provide the best customer experience. Sometimes there are too many hands in the pot with too many employees working with the same customer, which can get confusing to the customer and cause them to get bombarded.

    Advice to Management

    Keep working on customer service. I have seen some serious gaps in providing a good customer experience. Keep focusing on providing a great customer experience and getting problems solved quickly and get Customer Care to contact the right person right away, so the responses get done faster.


  2. Helpful (17)

    "Resigned for many, many reasons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solar Sales Representative in Los Angeles, CA
    Former Employee - Solar Sales Representative in Los Angeles, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at SolarCity full-time (Less than a year)

    Pros

    It's a high-flying, exciting company with a stud Chairman in Elon Musk.

    Cons

    They've grown too fast, so have not properly trained their installers, leading to multiple rooftop disasters while on my watch. Also, they cut all salespeople's pay once their business values shifted to please their Wall Street shareholders. Get ready for 12 hour days, 6 days per week if you want to get ahead as a salesperson.

    Advice to Management

    Change the way you manage/value your salesforce.

There are newer employer reviews for SolarCity
There are newer employer reviews for SolarCity

See Most Recent

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