SolarCity - Fast food Solar! | Glassdoor
There are newer employer reviews for SolarCity
There are newer employer reviews for SolarCity

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Helpful (14)

"Fast food Solar!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Regional Sales Manager
Current Employee - Regional Sales Manager
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at SolarCity full-time (More than 3 years)

Pros

Stock and vacation pay, Many great people at the trench level that make strive to create a good experience for the customer.

Cons

read Yelp, BBB and Glassdoor. No one is minding the store. customer has been forgotten in the thrash since post IPO. All customer care is administrated from Las Vegas. Poor communication and new hires that are not trained to place the customer first.

very obvious that many of the glassdoor reviews are written by company insiders. would not be surprised if they post a position for someone to write reviews to counter the poor reviews they receive.

Advice to Management

advice is only welcomed when someone cares enough to listen.

Other Employee Reviews for SolarCity

  1. Helpful (1)

    "Doing good can also mean doing well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Energy Consultant in Chico, CA
    Current Employee - Field Energy Consultant in Chico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarCity full-time (More than a year)

    Pros

    Everyone like a win win situation... SolarCity is a win, win, win, win, win, win and so on situation. I win my doing WELL for my family, my customers win becauase they keep money they would otherwise surrender to a monopoly, the monopoly wins because we are helping them achieve a mandate for clean electricity with letting investment on their part AND we reduce stress on the aging grid AND we impose competitive pressure on them so, eventually the monopoly will no longer be a monopoly and will actually have to WORK to keep customers. The local community wins because we create and retain great paying jobs in the community at the same time as freeing our customer's budget to have more money to invest in local businesses. Local non profits win because of partnerships we create that put money in their coffers. And the EARTH wins because we are using the only unexhaustible completely non polluting source of energy thus reducing our dependance on finite and polluting sources of energy.

    Cons

    When you work for a cause you get caught up in it. Free time gets very limited so learn to make the most of it.

    Advice to Management

    improve internal customer service attitude and communication. Interdepartment communication is very lacking. A problem is sometimes not solved because someone does not prioritize it while I am waiting on an answer that is important to a customer. Other times a problem solved but I am not aware of it because much of my time is spent behind a windshield instead of in front of my computer which means I can't stay on top of everything, a simple e-mail telling me that the situation has progressed or is solved would be very helpful.


  2. "Not to bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Energy Consultant in Parker, CO
    Current Employee - Direct Energy Consultant in Parker, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarCity full-time (Less than a year)

    Pros

    great company, good values, Fantastic benefits

    Cons

    little training, even less material to help sell

    Advice to Management

    please please please train better, especially since you have taken away the 3 month guarantee


There are newer employer reviews for SolarCity
There are newer employer reviews for SolarCity

See Most Recent

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