SolarWinds - Great for the newbie seeking experience but extreme caution for those who have experience. | Glassdoor
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There are newer employer reviews for SolarWinds

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Helpful (8)

"Great for the newbie seeking experience but extreme caution for those who have experience."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Channel Account Manager in Austin, TX
Current Employee - Channel Account Manager in Austin, TX
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at SolarWinds full-time (More than a year)

Pros

- Lunch 2x week brought in (but they're skimping as of late)
- Nimble, quick, organization that's growing fast
- CEO is energetic
- The software sells itself so newbies can get experience and confidence
- Product and Marketing Teams support sales like no other company

Cons

- Sales Management is horrible
- Don't take vacation it will only mean certain doom for your deals that are outstanding
- Little to no advancement outside of sales
- One word describes the sales floor - cannibalistic
- There is no Channel mentality but rather go direct and go now
- The sales playbook - discount. call/e-mail clients till they sub-come to the pressure and buy
- In regards to salary - max payout is $110k with bonus; it's the target that they've set and outside of that and you become a target or your goal is raised to bring it back in line

Advice to Management

The software is great - really. There isn't a need to give away deep margins to get an order today if a day later meets the goal. See the value in your team and those that do what's right vs what's best for themselves. Develop the channel and learn where others have faltered; growth will come at a greater rate if we look to partners to help us.

Other Employee Reviews for SolarWinds

  1. Helpful (1)

    "One of the most rewarding jobs I have ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Austin, TX
    Current Employee - Business Analyst in Austin, TX
    Recommends
    Approves of CEO

    Pros

    Great management, competitive salary and benefits, great work environment, great city, very laid back style, company gives back when it does well, open door policy with all levels of management

    Cons

    Slow advancement in company, lots of outside hires.

    Advice to Management

    Keep buying companies


  2. Helpful (6)

    "Overall company is great, but Technical Support you get no training, no help and they work you like a dog."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Austin, TX
    Current Employee - Technical Support in Austin, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Benefits like insurance and PTO are good. I was lucky to get a good work shift 7 - 4.

    Cons

    Thrown in to the job, no training, no help when you are on the phone with customer. Was told 30 cases a week was satisfactory then they expect 40 then 50...management never satisfied. No matter how many calls you take, while some are not doing as much. Support is not where you want to work.

    Advice to Management

    Even though you will be told in the interview you will get training, don't trust them. Since a few are leaving, Management might be getting the hint, but no training once past the initial phase will happen...no kidding.

There are newer employer reviews for SolarWinds
There are newer employer reviews for SolarWinds

See Most Recent

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