Sonora Quest Laboratories - Poor Management and even worse HR department | Glassdoor
There are newer employer reviews for Sonora Quest Laboratories
There are newer employer reviews for Sonora Quest Laboratories

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Helpful (4)

"Poor Management and even worse HR department"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Position in Tempe, AZ
Current Employee - IT Position in Tempe, AZ
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Sonora Quest Laboratories full-time (More than 10 years)

Pros

Employees worked together and supported eachother. Benefits were good.

Cons

Employees were mandated to work weekends every month for over 2 years and long days to make up for the new systems problems. After 3 years the new system is still terrible and not user friendly. Countless complaints to senior management about overworked employees and lack of correction to problems with current billing system. If an employee is asked for their input regarding the new system or how they feel management is doing and the employee is honest and complains they are written up and eventually fired due to disciplinary issues for stating fact and wanting to get problems corrected. Horrible working environment for hard working employees.

Advice to Management

Stop treating your employees like a disposable number. If you ask an employee for their honest opinion don't punish them for it later. Disgraceful!

Other Employee Reviews for Sonora Quest Laboratories

  1. Helpful (3)

    "Good Company, Poor Management in select departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courier in Tempe, AZ
    Former Employee - Courier in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Pros

    Great place to work that's full of opportunity and growth. Banner health benefits

    Cons

    Poor management in various departments. Politics play a key role, managers like to play favorites in the workplace sometimes preventing employees from transferring to other opportunities within the company. Lack of communication and professionalism isn't always demonstrated in the workplace.

    Advice to Management

    Continue to offer the management survey in order to rate managers by employees as offered in the past. Take feedback from employees that work on the front line, for example: logistics, phlebotomy, processing, IOPS, PSC's.


  2. "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits - Our benefits are better than most companies
    Values - The majority of the people in this company live the values
    Perks - Free coffee, tea and hot chocolate and annual performance bonus
    Team Environment - most of us know that we are all in this together. That makes a difference.
    Community Service - Sonora Quest allows their employees to participate in community service
    Community Support - SQL support the community through various programs
    Career Advancement - If you want to advance the opportunity is there if you can do the work

    Cons

    Pay - Pay is good, but does not match current market according to the BLS
    HR - HR is not independent of the parent and cannot act on their own - causes employee conflict
    ATM System - Current attendance system is a negative for employees who do their part

    Advice to Management

    Go back to leaving attendance up to the Sup/Mgr to track, get rid of the ATM system. This was designed for juveniles, not hard working adults.
    Executive Leadership - Support the front line workers visibly and visit with employees on the floor more often.
    I love my job and this company, I have passed up other offers to stay here because of our Executive Management team and the dynamic of this company. It is an excellent place to work, thank you.

There are newer employer reviews for Sonora Quest Laboratories
There are newer employer reviews for Sonora Quest Laboratories

See Most Recent

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