Sorenson Communications - Communications Assistant | Glassdoor
There are newer employer reviews for Sorenson Communications
There are newer employer reviews for Sorenson Communications

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"Communications Assistant"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Positive Outlook
No opinion of CEO

I worked at Sorenson Communications full-time (More than a year)

Pros

Easiest job I've ever had. No stress. Allowed to web surf & watch videos in between calls. Great part time job for a couple months, but long term will drive you insane.

Cons

No opportunities for advancement or development. Management doesn't care about the employees, they just want you to sit in a cubicle & stay on the phones all day. Not flexible with scheduling if you are full time. Boring!

Other Employee Reviews for Sorenson Communications

  1. Helpful (5)

    "OperationsCoordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sorenson Communications full-time (More than 3 years)

    Pros

    - Amazing interpreters
    - Challenging job (one can learn a lot from this job)
    - Support from Managers
    - Health benefits

    Cons

    - Salary is below market value
    - Lack of growth opportunities
    - Long hrs of work and stress can build up
    - Lack of technology or effective system (traditional excel format is used)

    Advice to Management

    - Please dont take your Operations team for granted give them reward, incentives from time to time.


  2. "It's not too bad.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Video Relay Interpreter
    Current Employee - Video Relay Interpreter
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sorenson Communications part-time

    Pros

    flexible schedule
    401k for part time
    dependable company with good foundation to last through ups and downs of this still new technology

    Cons

    Their priorities are a little skewed, I often feel very last on the list of important players. The fact that you are "producing" minutes down the the half second is draining. There is a tiny margin of error when it comes to their money. Tiny as in down to the second. I feel that there is no advocate for the employee, it's just between the FCC and the mighty dollar. Customers are given 4th place in line behind all the middle management, lawyers, back office, etc, maybe then the interpreter.
    Every time there is a rule specifically stating that you are never supposed to do A, so many months later you will get a rule specifically stating that you need to do A from now on, (to be fair this is sometimes due to FCC rules that come up or improvements in technology.)

    Advice to Management

    It would be pleasant to be at least third on the list. It would also be neat if there were opportunies outside of part-time employment., or at least benefits if you're only going to staff the whole national system with part-time employees.

There are newer employer reviews for Sorenson Communications
There are newer employer reviews for Sorenson Communications

See Most Recent

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