South Carolina Federal Credit Union - Cohesive Culture | Glassdoor
  1. "Cohesive Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Center Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time for more than 10 years

    Pros

    Teams work together towards the common goal of "people helping people".

    Cons

    No. Nothing at this time.

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    South Carolina Federal Credit Union2020-01-08

    South Carolina Federal Credit Union Response

    January 13, 2020Human Resources Team

    Another five-star review! We love that put our 'people helping people' promise in the spotlight. Thank you for taking a moment to provide your feedback. Thank you also for your 10+ years of service to your members!

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  1. "Awesome place to belong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Sales 
    Recommends
    Positive Outlook

    I have been working at South Carolina Federal Credit Union full-time for more than 10 years

    Pros

    Benefits, family feel, and work-life balance top notch

    Cons

    None to share at this time

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    South Carolina Federal Credit Union2020-04-01

    South Carolina Federal Credit Union Response

    April 3, 2020Human Resources Team

    Appreciate you leaving a review and highlighting some of your favorite things about working here. Thank you for your 10+ years of service!

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  2. "The best career move I've made thus far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time for more than a year

    Pros

    Benefits, pay, working conditions, leadership, advocacy for both the employees and the membership, stability, training opportunities, our presence in the community for giving back (volunteering), communication and feeling like I belong and feel valued (contributions are recognized and ideas/suggestions taken seriously)

    Cons

    This is just feedback for future consideration: some procedures are too controlled and leaders at certain levels are not empowered enough to create win-win solutions (balancing member service with risk mitigation) based on facts and circumstances. I personally have an appreciation and understanding of the need for Process Flows. Process Flows should be treated at "guides" or "aids" to help employees conduct complicated or infrequent tasks or transactions rather than set-in-stone policies whereby there is no empowerment to override based on extenuating circumstances. When calling a support department for assistance, they often ask, "did you look at the process flow?" I don't always have time to to search for a process flow, there is not a process flow for EVERY situation and sometimes we need to rely on employees' best judgment in order to make things happen. Not everything fits in the box nicely and neatly; this is where employee and/or manager empowerment is effective.

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    South Carolina Federal Credit Union2020-04-01

    South Carolina Federal Credit Union Response

    April 3, 2020Human Resources Team

    Thank you for your thorough five-star review, as well as your continued loyalty and service to the credit union and our members. We love your long list of favorites. You really emphasized so many things that make the credit union a great place to work. We also appreciate your kind words about the care we've taken with employees during trying times. As you stated, suggestions are taken seriously, so your feedback about process flows and empowering managers to make decisions will absolutely be forwarded along to senior management. Feedback is indeed a gift, so we appreciate you sharing your concerns so that we can look for ways to improve the employee experience for everyone. Thank you again!

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