Southwest Airlines - Great experience overall | Glassdoor
There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

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Helpful (1)

"Great experience overall"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Project Manager in Dallas, TX
Current Contractor - Project Manager in Dallas, TX
Recommends
Neutral Outlook
Approves of CEO

I have been working at Southwest Airlines as a contractor (More than a year)

Pros

The position was great and allowed for "out of the box" thinking. Most people were easy to work with and most of the Leadership team was easy to work for.

Cons

There weren't very many "cons" to speak of.

Other Employee Reviews for Southwest Airlines

  1. Helpful (3)

    "Good company, but not so great IT mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Dallas, TX
    Former Employee - Senior Analyst in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Great company, overall. Most people are nice and laid back. Flight benefits are a nice perk. Mostly fun atmosphere. Layoffs/cuts don't happen very often. Lots of parties. Good 401k plan.

    Cons

    As the company is one of the best, the IT dept and mgt at SW are hit and miss. Motivated, driven, and smart IT people will probably not last long as they will know better and get better external offers. However average and even below average non-driven employees do well at SW. IT mgt is poor to average.
    Another interesting IT trait at SW is that the industry methods don't apply; it's the SW way or no way. They want to be like the industry, but aren't always willing to listen or change.
    Firedrills on production outages are a constant norm. Real root cause analysis and fixes are not correctly implemented.
    Lots of long time sub par employees have made it to mgt. This has negatively impacted the quality of IT services at SW.
    Just like anywhere else, there's politics in IT mgt at SW.

    Advice to Management

    Try to promote industry best practices. Listen to skilled employees about how to improve processes and technical designs/implementations. IT mgt needs a little house cleaning; bring in better experienced IT mgt professionals that can deliver better results.


  2. Helpful (1)

    "luv SWA"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Flight Attendant in Oakland, CA
    Former Employee - Flight Attendant in Oakland, CA
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 10 years)

    Pros

    great fun people i have spent half my life employed at swa they take good care of you i looked forward to goingto work.

    Cons

    base help hasn't been as helpfull as i had hoped

There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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