Southwest Airlines - Lacking in follow through and employee accountability. | Glassdoor
There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

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Helpful (2)

"Lacking in follow through and employee accountability."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Ground Operations Supervisor in Phoenix, AZ
Former Employee - Ground Operations Supervisor in Phoenix, AZ
Recommends
Neutral Outlook
Disapproves of CEO

I worked at Southwest Airlines full-time (More than 10 years)

Pros

Great benefits, best pay in the industry after you complete the first few years of service, company culture supports using your own ideas in daily operations.

Cons

A lot of employees making WAY too much money and doing very little. The union can be a huge roadblock for management to hold employees accountable. During irregular operations, you are EXPECTED to stay VERY late or come to work on your days off. Some mid and upper managers have been promoted WAY beyond their talents and should not be in the positions of power they are in.

Advice to Management

Pay extra attention to your station leaders and how they are holding thier employees accountable for customer service issues, daily operations, baggage handling etc. There is some deception going on in certain stations and it should be looked at very closely.

Other Employee Reviews for Southwest Airlines

  1. "Great...Fun and Exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot (First Officer) in Nashville, TN
    Current Employee - Airline Pilot (First Officer) in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 3 years)

    Pros

    Good pay, good people, fun, less work hours, respectful, good place for working as pilot.

    Cons

    Tired, long flights, have to sing in front of customers on flights

    Advice to Management

    None


  2. "Awesome Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Dallas, TX
    Current Employee - Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (Less than a year)

    Pros

    Great culture, great benefits, it's a great company to work for!

    Cons

    Not a lot of open positions, very competitive to get in

    Advice to Management

    N/A

There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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