Southwest Airlines - A great company, with exceptional people. | Glassdoor
There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

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"A great company, with exceptional people."

StarStarStarStarStar
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

A great group of people and a well-run company that makes a great effort to take care of its employees. Excellent benefits and a generally good work environment.

Cons

The corporate culture can be a little over the top, but at least they try. Like any corporation, change takes time. Also, as a side note, some of the offices are a little rough around the edges.

Other Employee Reviews for Southwest Airlines

  1. Helpful (4)

    "Losing the luv"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    Great benefits. Good people to be around and work with.

    Cons

    Has become too focused on bottom line and losing sight of taking care of customers and employees. Culture is rapidly changing to be like every other corporation.

    Advice to Management

    Remember what the company was founded upon and made it successful - don't try to fix what's not broke.


  2. Helpful (1)

    "Great Company, Bad Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations Writer in Dallas, TX
    Former Employee - Customer Relations Writer in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Amazing benefits
    Great people
    Deck parties every Monday

    Cons

    Poor management
    Unfair treatment of employees in Customer Relations
    No protection for the little people

    Advice to Management

    Take more time to get to know your Employees. There's a reason why there is such a high turnover rate in Customer Relations. Employees constantly feel threatened. It has turned into a call center, and does not feel like a corporate job.

There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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